Thero Express

Chuyến đi rất tốt, không có thời gian chết. Lái xe hiệu quả, nghỉ trưa nhanh. Khởi hành đúng giờ và đến sớm 3/4 tiếng.

Chúng tôi đến hơn một giờ sau đó đã hứa. Có lẽ vì kì nghỉ đã quá lâu!

Không đủ chỗ, chỗ ngồi không thoải mái, tài xế Lái xe rất nhanh

Không có wifi và airco rất kém nhưng trên hết, .... Người lái xe nhanh gặp nhiều rủi ro và cách lái xe của anh ta khiến chúng tôi cảm thấy không an toàn.

Chúng tôi đến rất nhanh chóng và thoải mái! Cảm ơn!

Không có gì. Còn lại đúng giờ và đến đúng giờ. Được rồi

Lịch trình được tôn trọng một cách hoàn hảo, thậm chí đến sớm 15 phút. Việc phân phối nước lẽ ra đã được đánh giá cao và thời gian nghỉ giải lao không được phân bổ chính xác trên tuyến: nghỉ vệ sinh chỉ 1 giờ sau khi khởi hành, nghỉ lần thứ 2 chỉ 2 giờ sau khi khởi hành để "ăn trưa" vào 10 ngày trên tuyến "8 giờ sáng - 1: 30 giờ tối." sau đó không nghỉ trong 3h30 cuối cùng!!

Tài xế không giao tiếp. Xe không thoải mái như quảng cáo. Điều hòa rất tệ. Điểm tốt là dịch vụ WiFi.

Chuyến đi của chúng tôi thật tuyệt vời nếu không có chiếc điều hòa bị hỏng. Chúng ta vẫn có thể cảm thấy ẩm ướt ngay cả khi điều hòa mở. Nhưng công ty, xe tải và tài xế đều tốt.

Lái xe thân thiện tốt. Tuy nhiên, đã đến nơi muộn hơn 1 giờ so với thời gian ước tính và buộc phải sử dụng xe tuk tuk có giá quá cao ở điểm đến cuối cùng. WiFi không hoạt động và không có máy lạnh. Hành lý ở ghế và lối đi khiến hành trình trở nên chật chội.

Không có thông tin về việc phân bổ chỗ ngồi nên được bảo ngồi ở chỗ ít được ưu tiên nhất. Ghế không có đủ chỗ để chân và lưng không đủ cao cho những hành khách cao hơn. Quá nhiều điểm dừng nghỉ làm chậm hành trình.

Đối với chúng tôi, chuyến đi đã diễn ra tốt đẹp đúng giờ lúc khởi hành và khi đến nơi nhưng chúng tôi rất tiếc vì xe buýt đã không đưa chúng tôi về khách sạn như dự định (trong khi những người khác được hưởng quyền đó!)

My friend and I have been travelling through south East Asia and used this bus service from Siem Reap to Phnom Penh, we were nervous as we were running late due to a slow tuk tuk driver but we arrived in time. There was minimal conversation and very little English spoken. The driving is just typical erratic south east Asian style driving, lots of overtaking and beeping of horn but we are quite used to this by now. Our driver stopped at a toilet for us as we were the only two females on the bus and we managed to arrive to our destination early due to his driving. All in all we cannot complain about this service but definitely think it's a service more aimed for the locals rather then tourists.

We were going from Battambang to Phnom penh and there was a problem, because our reservation wasn't in the system. The lady at the office solved the problem and got us a taxi for the whole trip (3 people) on their costs. Which I think is really professional.

The bus broke so they send us to another company at a different time that forced us to cancel some plans, but that was not the problem. We bought 3 tickets so we can have more space and they only wanted to gave us 2 tickets and did not refund the third one.

I booked 2 busses on 12go, Giant Ibis from Kampot to PP & PP to Siem Reap with Thero. As you can imagine the first half was already quite long (but well organized). I arrived at the office of Thero express at 2pm as my next bus would depart at 2.30. Upon arrival the staff looked rather bothered that I walked in. They told me to have a seat, while a clearly saw one of the girls grab her phone to make some quick calls. After a while she told me "actually my office is closed right now. You'll go with a different company". I'm still giving them 2 stars, since I read all the horrible reviews while I was waiting, I've to say I ended up with a very nice other company that had a good driver. Considering all the other reviews, you might want to think twice before booking with them. They don't seem to be very professional.

Good if you have no real baggage. Our bus wasn't full so we had used seats to hold our bags. Driving is fast and you spend a lot of time overtaking but the drivers clearly know what they are doing. Got to Phnom Penh ahead of time which was a bonus

Driver was rude and drove aggressively.

Cambodian part of the trip was OK but Thai part was a piece of shit. To the border, we arrived in time. Our passports were stamped and our luggage was taken over the border on carts. An officer caught a mototaxi to take me closer to the border. I walk with cruches. After my passport was stamped in Thailand I had to walk for about 30 min under rain asking at every corner where is Thero Express untill I reached some point where I was offered to wait. When I asiked about my luggage nobody paid attention to me. Then I was told to walk to a big bus which was some hundred meters away. When I reached the bus I asked about my two bags again. A superviser sent a guy to look for them and in five minutes he got back with one of my bags. Then another guy was sent to look for another bag and successfuly brought it back. But he wanted me to pay him five bucks for the service. Superviser showed no reaction. I said that I paid for all in Cambodia and got in the bus. At last we started and ariived to our destination at about half past ten PM.

Easy to book and everything ran on time. Car was good plus had a few empty seats which was nice. Driver could take a bit longer to get there as felt like we were in a rally. The whole overtaking all the time gets a bit nerve racking. Best to be safe and get there 10 minutes late than not at all. Everything else was good.

Operator was fine. ‘Air conditioning’ was minimal on van. Due to arrive Phnom Penh 7:30 but arrived 8:30 pm though left on time and no problems on the road. OK but puzzling. Those going to airport, it’s about a 30 minute tuk-tuk from drop off in downtownish Phnom Penh to airport (about $3). Happy Trails! Joe

No Wi-Fi as promised, air conditioning very basic (not functional), nobody spoke English and didn't arrive at the announced address. Also didn't depart where it was supposed to, though they took me there for free on a motorcycle, which was fun!

Arrived early but we drove very fast

Air con was good for the first part of the journey but then got switched off from 11:30-14:30?! It was 38 degrees in the van. Arrived on time but mainly due to driver hitting 150kph at least. Wouldn’t recommend for anyone who doesn’t like fast driving.

Very quick, nice driver.

Good trip. A bit slow as the roads in Cambodia are quite terrible. Nice stop in a decent restaurant for lunch.

We didn't have enough place at the back. Place 5A,5B.

Not super comfy, but good enough. Overall, good value for money, plus on time both departure and arrival.

Clean mini van, left on time. Reached Phnom Penh ahead of time. Luckily the van wasn’t full so we could all spread out, would be very tight fit if all seats were taken. No real room for luggage goes under the seat, so ok if small bag. Driver drove fast, overtaking, but safely I thought. If you suffer with travel sickness this might be a problem for you. Stopped a few times on route for comfort breaks & lunch.

We were transferred to a larger bus at last Minute and took much lo her than expected and left in different part of City than expected. Comfortable enough but not the trip we paid for.

Okay experience. I was the only passenger together with my girlfriend in the mini bus. The ride was alright, people are overtaking and honking prior to overtaking which is normal here. There was a lunch break in the middle of the trip. We got to Phnom Penh according to the schedule. Wifi did not work.

It was okay. The stops could be planned in such a way that all people are able to get food. The driver was very kind and stopped at a Mart for me to buy.

Driver of Thero Express is not driving safe. He keeps on overtaking trucks and other cars, however his technique seems to be dangerous. Also, 2:30pm is our time to travel from Siem Reap to Phnom Penh but van arrived late. We leftaround 3:30pm

Very nice van, clean and the staff was wicked (very for non-Boston people) friendly Thank you

The bus jumped a lot. The music was insanely loud and when the passengers asked to turn the volume down, the driver did it for just a couple of minutes. It was late in the departure but we arrived on time. However, I wouldn't repeat the experience

2 stars because we arrived at our destination. But pictures show a new van with WiFi. But this is a lie. We were transported by a tuk tuk to another (old) van with bad AC and no WiFi. The driver was continuously watching his phone. Got dropped of on a complete different site than mentioned on the ticket. Can not trust this. They drove fast though.

Even though the driver was a little bit aggressive on the road, but I LOVE IT! He saved so much time for us and we arrived safe and sound. I will book with them again.

The ride was on time, but the seats were too cramped. It didn’t help that they had no space to stow the bags so they just went underneath the chairs. Made for a claustrophobic experience.

No problem. Good trip.

Good service. Left on time. Staff helpful. Could do with upgrading vans. Ours broke down near Siem Reap. Driver manage to effect a repair in 15 minutes which made a little late but this was no problem.

Very good and quick

We arrived 40mins earlier as they say to be there 30mins before departure, were told to wait as mini van would leave at 9am. 5mins later we were told they could no longer take us so we had to get a mini van from different company. They bought us the tickets for this other company and they were actually cheaper that what we originally paid to Thero Express which means they made profit even though they didn't take us! Giving 2 stars only because they got us a tuk tuk to the other place.

1 hour late

Fast, efficient and comfortable.

I asked at the driver if I could go to my hotel in phon phen because I have stomach problems and him said no

We started at 2.30pm from Siem Reap and we arrived in Phnom Penh at 8.00pm as scheduled with one stop during the trip. We will suggest Thero Express for bus trip.

Excellent trip. No issues, plenty of toilet breaks etc etc

Too hot. Not enough space for your legs

The driver was so fast, our lives flashed before our eyes. With overtaking at high speeds, using the horn constantly and Two emergency stops in which our necks were nearly broke. Not a good start to our honeymoon I'll tell you that. We have never been happier to arrive in siem reap, we nosed dived off that bus. The bus was clean and there were no bugs as per previous comments. Aircon and wifi good too! Driver didn't talk though .. think he wanted to get there and back in time for tea.

We were put sitting at very back. We're 4 skinny enough gals and we struggled to fit in. No space to breath. All suitcases were stacked on floor so no room for legs. The other seats looked fine so avoid back at any costs. Air con was good though and it was on time.