WV
Wim VThe pickup did not show up. After waiting 2 hours I got a tuktuk paid by the company because I would miss the big bus. That’s quiet stressfull. The whole bus had to wait for me and I had the last free chair. Did not like this for sure.
Otobüs Yerel, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 28 Eki 2023
LW
Lydia WThe places are to small- I had not enough place for my legs. We need 3,5 hours more for the journey. But the driver looked for a safe journey!
Otobüs Yerel, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 23 Şub 2023
RM
Rosie MThis was suppose to be a 4 hour journey but we were only half way through at this point. It ended being a 7 and a half hour journey without any communication
Otobüs Yerel, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 15 Ara 2022
TB
Tim BAccording to the TOS they can change the vehicle type. I booked a minivan with 5.5h travel time and ended up in a bus with nearly 8h travel time. The problem was not the changed vehicle, it was the changed schedule. I booked 11.30am - 5pm. The new schedule was 1pm - 8.30pm. So the day was ruined because I had to wait from 10.30am in the lobby for the pickup. The pickup I got was later than they told me. I tried to call the buscompany but the number on the voucher doesn't work. The number which I found on google worked but no one answered my calls.
Otobüs Yerel, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 15 Ara 2022