IK
Igor KI had a terrible experience with this bus operator, as the service provided did not match what was sold on 12Go at all. The bus looked completely different from the photos, was in much worse condition, and fell far short of the advertised standards. Furthermore, the route was changed to a completely different border checkpoint without any prior notice or information from the company. The lack of communication throughout the trip created unnecessary stress and discomfort. Although the driver managed to get us to our destination safely, I strongly advise against booking with this carrier if you want to avoid a stressful journey with misleading information.
Da Nang - Vientiane, Otobüs Sleeper Bus, Laos Easy Go Travel, 25 Eki 2026
CH
Christopher HThe coach leaked on me and fellow passengers. My blanket was wet from being leaked on during the previous journey. This made my clothes wet, especially my shoulders where the water continously dripped on me. The staff members were aware of this issue as my blanket and chair were wet when I boarded.
Da Nang - Vientiane, Otobüs Sleeper Bus, Laos Easy Go Travel, 7 Ağu 2026
SA
Simone AWe got pretty much abandonned at the Lao border and had to run through the city for an ATM and had to figure out the visa process on our own. One of the managers of the bus was also SMOKING the ENTIRE 24-hour drive. In a bus without windows, this is unacceptable. The bus itself was okay, but the drive was 6 hours longer than initially planned (two wheels had to be changed).
Da Nang - Vientiane, Otobüs Sleeper 41, Sapa Discovery Travel, 20 Oca 2026
AK
Alicia KOur experience on this bus was very strange. We had a 23 hour bus journey from central Vietnam to Laos. We were put onto a bus where the beds were all exposed with no curtains. The bus driver was smoking the whole time so the bus stunk of smoke. We had about 20 bags of mangos dumped around us and there was a bird in a cage on the bus with a bird tweeting inside. The Aircon was blasting the entire time and it was freezing, I'm assuming this was to keep the mangos fresh but it was uncomfortably cold. We didn't stop anywhere really where we could comfortably eat, so in 24 hours I had a bag of dried mango. The communication when we got to the Laos border was very poor, no one explained or even attempted to explain where we needed to go for our passports and visas, or where to get back on the bus etc. We got dropped off at a petrol station was wasn't told where we had to walk to for border control- we just had to guess which meant it took twice as long as it should because no one was being helpful. This was also the first bus where we were not given any water. It was cheap so I suppose we can't complain too much but for what was such a long journey you'd hope they'd try to make it a bit more comfortable.
Da Nang - Vientiane, Otobüs Sleeper 44, VietNam Travel Bus (Việt Nam Travel Bus), 9 Ara 2025
MC
Mauricio CEven though i've stopped to pick Up huge boxes Seven o nine times. The arrival on time.
They never said me about the ticket to meal. All they had incluided this.
Da Nang - Vientiane, Otobüs Sleeper 44, VietNam Travel Bus (Việt Nam Travel Bus), 22 Tem 2025