April Adventure, Arirang Travel, Cat Ba Express, Duc Duong Bus, Duy Khanh Transport, Full Moon Party Tour, Good Morning Cat Ba Bus, GreenLion Bus, Grouptour, Ha Long Travel Limousine, Luxury Van Limousine, Ninh Binh Excursion, Phuc Xuyen, Sapa Discovery Travel, Techbus VN JSC, To Vietnam Travel, Van Don Xanh, Viet Nam Travel Bus
The van arrived at the pickup up point more than 1 hour after the booking time we selected on the ticket. Inside it was very cold as the air conditioning was very high and the driver kept putting very loud music and using his phone for texts and videocalls. Once we arrived in Hanoi we were told to get off even though it wasn't our stop without any explanation and we had to get another taxi to our hotel.
รถบัส วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 15 ก.พ. 2023
IK
Ioannis K
Sharp on time,super luxurious,fast with massage seats!
รถบัส รถลีมูซีน, To Vietnam Travel, 20 มี.ค. 2024
AK
Anna K
I booked 5pm bus, but was informed that it was sold out and was offered a 6:30pm bus. The bus didn't arrive until 7:30pm even though we were repeatedly told it's coming in 5-10 mins for an hour straight.
As it turned out, all passengers on the bus booked a bus for a different time (5:30, 6:30, 7:30) from different companies and all waited until 7:30pm while being lied to that the bus is coming in 5-10 minutes.
The bus looked nothing like the picture, cramped 7 people in a van.
รถบัส รถลีมูซีน, To Vietnam Travel, 6 มี.ค. 2024
KJ
Kaushi J
The vehicle was comfortable. The staff coordinated the pick up well and checked on us to make sure we were on board. Since all the passengers were early the vehicle left early.
รถบัส วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 24 พ.ย. 2023
M
Mateo
We bought a ticket for an 11:30 ride. The bus came and there were 2 people inside already who had been picked up at 11. We waited in the same spot for over an hour until some people who bought tickets for the 12:30 ride came and off we went. This company offers a lot of time slots but only leaves when they fill the bus, so do not trust the time it will take to arrive to destination as you may spend a looooong time waiting in the bus.
a booking that was made for 11:30 changed last minute to 12:30. had to cancel last minute and book again. the booking agent did not help at all, did not offer to replace the booking or help in any way. had to do it all by myself last minute
รถบัส วีไอพี 12 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ก.ย. 2023
EM
Eric M
The operator doesn't have any bus or van available. He informed us at the time we supposed to go. Fortunately he found one but we had waited for 30-60 minutes.
รถบัส เอ็กซ์เพรส 45, Grouptour (Công ty du lịch quốc tế Grouptour), 10 ก.ย. 2023
MM
Michael M
Had to transfer twice. Spent nearly an hour all in all waiting to pick someone up. Absolutely ridiculous.
รถบัส วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 1 มิ.ย. 2023
SA
Sebastian A
We reached our destination, but the driver drove absolutely recklessly. During the journey, he almost invariably had his smartphone in his hand, plucked hair from his face with tweezers, drove far too fast and showed little consideration for other road users.
