I arrived 3 hours later than expected. My seat did not have any options to change my devices & the Wifi in the bus did not work for me.
The only reason why I give 2 instead of 1 star is because of the very good support via whatsapp. I was constantly informed about the delay beforehand & got quick replies when I had questions.
Really unfriendly staff, borderline rude. The departure was a complete chaos, with the bus returning to the departing location again after one hour of driving around Ha Giang. We arrived almost 3 hours late.
Autobus Z miejscami do spania 40, Techbus VN JSC (Techbus Vietnam Joint stock company), 12 sie 2023
VM
Veronica M
Probably the best company we’ve travelled with in Vietnam (and we’ve tried many): brand new and comfortable sleeper bus, lunch stop at a nice family-run restaurant rather than those huge pit-stop places with only snacks (but this may depend on the running schedule, I guess), but most importantly pick up service arranged very easily even though we had booked quite last minute. Thank you for the excellent service!