BP
Bethany PAwful experience. We received almost no useful information other than a 7:00 a.m. pickup in Uluwatu and an estimated arrival in Gili T at 12:00 p.m.
We messaged the shuttle company the night before and were told the driver would arrive between 6:30 and 7:00 a.m. However, the driver messaged us at 4:00 a.m. asking us to be ready for 6:00 a.m. We checked out of our hotel and were ready on time, but we were not actually picked up until 8:15 a.m.
Our booking stated “Uluwatu shuttle bus,” but instead of heading directly to the harbour, we had to travel to Ubud to pick up additional passengers. This information was never disclosed when we booked. What should have been around a 2-hour drive turned into a 5-hour journey to the harbour, followed by the boat trip. As a result, we didn’t arrive in Gili T until 5:00 p.m., five hours later than advertised.
The booking also failed to mention that we would be travelling via Ubud or what time our boat departure would be. Had we known the true itinerary, we would have paid for a taxi instead, which would have been a far better option.
To be fair, the driver was lovely, and the late pickup was apparently due to a road accident, so I cannot fault him. My issue is with the misleading information and unrealistic travel times advertised by 12Go. The journey we booked was not the journey we received.
I definitely will not be booking through 12Go again.
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 11 Jun 2026
KK
Kavya KMy trip was so smooth. The driver was amazing and so kind. The ferry was quick and comfortable.
Dari Bali ke Gili Trawangan, Van Van + Ferry, Asia Book Now (https://asiabooknow.com), 4 Jun 2026
JV
John VThe driver (Rizky) was perfectly on time, very friendly and funny, which made the ride even more enjoyable. He also drove very safely and professionally. Everything went smoothly from start to finish. I can definitely recommend booking with this company and would use them again anytime!
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 30 Mei 2026
AN
Anton NThe bus driver twice changed pickup point on 500m away and then 1.5km away. I had to take taxi. After I took a taxi he wanted to change the pickup point one more time.
The speed oat was fine
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 30 Mac 2026
NG
Naomi GI booked a pick-up at 8 am, but i received a message at 8 am that pick-up was at 9.30 AM. So I arrivered much later than planned. It would’be been better if i was informed earlier.
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 9 Mac 2026
EP
Eva PThank you Ajud, excellent driver taking care of his customers
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 27 Feb 2026
EM
Elena MOur driver Rijan was on time and a good driver I would absolutely recommend travelling with the company Magir Trans Bali!!
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 22 Feb 2026
MO
Mark OTook almost 8 hours from pickup to drop off
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 21 Feb 2026
JR
Jane RGede our driver was very helpful, his communication regarding pick up time was excellent. We arrived in plenty of time to get the ferry
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 19 Feb 2026
NA
Noelle ARijan (Magir Trans Bali) was a good driver and very friendly. He was in time and the car was very clean. Was a very good trip :-)
Dari Bali ke Gili Trawangan, Van Taxi + Ferry, Bali Magir Trans, 15 Feb 2026