K
Kaitlyn Pick up was over an hour late and we were waiting thinking we’d be left. We eventually got taken by car to the bus. Then the bus arrived almost 2 hours early!!! Leaving us stuck and a bit stranded in the rain. There was someone smoking on the bus, making the whole bus smell.
Bas VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), 12 Jan 2024
JS
John S40 minutes late in departure, poor transfer at Lao Cai died to lack of information.
Bas Tempat Tidur 40, Techbus VN JSC (Techbus Vietnam Joint stock company), 28 Dis 2023
MJ
Mario JThe bed was good. But there was not really any service on the bus.
Bas VIP 22, Techbus VN JSC (Techbus Vietnam Joint stock company), 19 Dis 2023
DS
Daniel SDeparted 40 Minutes late, arrived on time. Many stops on the way. Drive felt save.
Bas Tempat Tidur 40, Techbus VN JSC (Techbus Vietnam Joint stock company), 25 Okt 2023
TC
Tomislav CRude drivers, dirty and old
Van Van + VIP Bus, Techbus VN JSC (Techbus Vietnam Joint stock company), 23 Okt 2023
AP
Alicia PWe were 2h early due to the fast driving of the driver.
Bas VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), 4 Okt 2023
TR
Tokessa RSeats were really small and the blanket was stained but the driver was great
Bas VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 27 Sep 2023
AH
Anna-lena HThe Busdriver drove like a fanatic. We did not feel that save overall. We arrived 2 hours earlier than planned. Luckily our hotel let us in in the middle of the night….
Bas VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), 21 Sep 2023
SD
Sara DFor the bus itself (VIP 22), 4 stars: nice private cabins with curtains on both sides, fully-flat 6 ft long beds with good width, padding and blanket, 2 USB ports for charging phones (but not enough juice for a laptop), reading lights, adjustable aircon vents, hanging hooks. Shoes-off on boarding the bus. Toilet at the back. Not 5 stars because: my aircon vents made an annoying whistling sound (poor maintenance?), some other cabins had whole families sharing the same berth (sometimes noisy), occasional toilet flushes were audible (although thankfully no smell in the bus). For the booking process, 2 stars: as others have commented, this was poor. Aafter paying on 12Go and receiving a confirmation email, I received a further email 1 hour later from 12Go entitled: "Urgent notice regarding your booking" telling me my bus was fully booked and offering to change me to an inferior bus together with a partial refund. They offered me 20K VND refund, but if I went on the 12Go website I could book the same alternative bus for a saving of 255K VND over what I had already paid. I sent them an email pointing this out, and then an hour later received a reply that the bus operator had found room on my original bus after all and so my original booking was confirmed (again). Was it really necessary to go through this circus? Tip for others: monitor your emails closely after booking your tickets, and be ready to stand your ground in case they try to short-change you.
Bas VIP 22, Techbus VN JSC (Techbus Vietnam Joint stock company), 11 Jun 2023
SG
Stijn GBus was overbooked. A lot of people needed to lay on the floor. Sleeping compartment was not clean.
Bas VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 3 Jun 2023
