Sapa Dragon Express

4.2
277 ulasan pelanggan
  • Tentang pengendali
  • Laluan Popular
  • Stesen
  • Ulasan
  • Senarai dan Jadual

Tentang Sapa Dragon Express

Bas ialah cara perjalanan yang memudahkan, tidak kiralah sama ada anda mahu pergi ke bandar berhampiran yang terletak beberapa jam jauhnya atau meneroka lebih jauh merentasi seluruh negara. Walau apa pun bajet anda, bas pasti dapat memenuhinya. Bas ekspres menawarkan harga tiket yang paling berpatutan untuk pelancong yang mempunyai bajet yang sedikit untuk dibelanjakan. Pilihan VIP disediakan untuk mereka yang tidak mahu berkompromi dengan aspek keselesaan. Sebelum anda menaiki bas, pastikan anda memilih jenis perkhidmatan yang paling sesuai untuk anda. Untuk perjalanan jarak jauh, pilih koc VIP atau kelas pertama yang menyediakan perkhidmatan tanpa henti ke destinasi anda atau hanya berhenti di beberapa stesen kecil di sepanjang perjalanan. Bas ekspres atau bas tempatan selalunya menjadi pilihan yang bagus untuk perjalanan yang lebih pendek, tetapi tidak sesuai untuk perjalanan yang lebih lama. Kaji jadual waktu sebelum bertolak kerana kebanyakan destinasi jarak jauh selalunya menggunakan bas malam, dan sesetengahnya menawarkan tempat duduk atau kerusi tempat tidur yang lebih luas untuk perjalanan sedemikian. Buat tempahan dalam talian untuk tiket bas anda dengan Sapa Dragon Express. Ulasan dari para pengembara lain juga akan membantu anda untuk memilih tiket dan kelas koc yang terbaik

Stesen Popular Sapa Dragon Express

Stesen utama yang dilalui oleh bas Sapa Dragon Express termasuklah:

  • Trang An Bus station
  • Hanoi Sapa Dragon Express
  • Hanoi
  • Hanoi Noi Bai Lapangan Terbang
  • Duc Tuan Restaurant
  • Hanoi Old quarter Office
  • Tuan Chau Gateway
  • Sapa SapaDragon
  • Halong International Cruise Port
  • Hanoi SAPA DRAGON EXPRESS
  • Sapa Sapa Dragon Express
  • Hanoi SapaDragon

Destinasi Utama Sapa Dragon Express

Bas Sapa Dragon Express melalui beberapa laluan dan berikut adalah senarai beberapa laluan yang popular:

Harga Tiket & Kelas Bas Sapa Dragon Express

Salah satu perkara yang bagus tentang perjalanan dengan bas ialah anda boleh menyesuaikan perjalanan anda mengikut keperluan anda untuk aspek privasi dan keselesaan. Kelas dan jenis bas yang berbeza memenuhi keperluan pengembara yang berbeza. Perjalanan termurah biasanya ditawarkan oleh bas kelas standard. Ia mungkin dikenali sebagai bas tempatan, ekspres atau biasa. Ini adalah pilihan yang bagus untuk perjalanan yang lebih pendek. Kerusi tempat tidur atau koc VIP adalah sesuai untuk perjalanan yang lebih lama dan bersifat semalaman. Ia mungkin menawarkan tempat tidur atau tempat duduk bersandar lembut yang luas, kadangkala dengan pilihan urutan terbina-dalam, selimut, minuman dan makanan ringan, atau lebih banyak menu makanan di atas bas atau semasa berhenti untuk ke tandas dan mengisi minyak. Perjalanan dengan bas malam membolehkan anda menjimatkan kos bilik hotel, tetapi untuk memastikan perjalanan yang paling selesa, sila pilih kelas bas anda dengan bijak. Harga tiket biasanya bergantung pada jarak yang anda naiki dan jenis koc. Bagi sesetengah orang, walaupun ia adalah perjalanan yang singkat, masih berbaloi untuk melaburkan sedikit wang tambahan dan menempah tempat duduk di dalam bas VIP kerana ia boleh menjimatkan masa anda dua kali ganda berbanding dengan bas biasa.

Perjalanan dengan Bas: Kebaikan & Keburukan

Kebaikan Perjalanan Bas

  • Bas adalah pilihan yang terbaik untuk pergi ke destinasi yang tidak dapat diakses oleh kereta api atau kapal terbang. Rangkaian bas biasanya meliputi hampir seluruh kawasan negara, dan laluannya adalah bagus dan telah lama dibina.
  • Berbeza dengan perjalanan udara dan kadangkala perjalanan kereta api, menaiki bas tidak memerlukan anda tiba di stesen bas lebih awal. Daftar masuk, walaupun di laluan antarabangsa, tidak akan mengambil masa yang banyak. Bayaran bagasi biasanya sangat rendah dan bayaran untuk bagasi tambahan, jika terdapat had yang ditetapkan, biasanya tidak terlalu tinggi.
  • Tiket bas boleh menjadi lebih berpatutan berbanding tiket kapal terbang atau kereta api laju. Akan selalu ada pilihan kelas tiket untuk semua bajet. Pilihan standard yang lebih murah mungkin agak perlahan dan tidak menawarkan keselesaan yang terbaik, namun masih boleh diterima dan tetap membawa anda ke destinasi anda. Pada laluan yang lebih panjang, kemudahan tandas atau hentian untuk ke tandas serta makanan ringan, air, dan kadangkala peralatan mandian dan selimut selalunya ada disertakan dalam harga.
  • Sekiranya anda bersedia untuk berbelanja lebih, sesetengah koc VIP menawarkan tempat duduk yang setanding dengan kelas perniagaan di dalam kapal terbang dengan tempat duduk bersandar lembut yang luas, selimut, tidak ramai penumpang dan banyak faedah lain untuk menjadikan perjalanan anda itu satu perjalanan yang menyenangkan.

Keburukan Perjalanan Bas

  • Terminal bas antara-bandar yang lebih baharu selalunya terletak di kawasan luar bandar yang berhampiran dengan lebuh raya yang lebih besar untuk mengelakkan kesesakan bandar. Malangnya, ia mungkin menimbulkan cabaran tambahan untuk para pengembara juga. Untuk pergi ke terminal sedemikian mungkin akan menjadi satu masalah kerana di beberapa destinasi, terdapat sekatan ke atas kenderaan yang dibenarkan memasuki kawasan terminal, dan anda perlu menaiki pengangkutan khas untuk ke sana. Ini menimbulkan kos yang lebih tinggi kerana harga mungkin dinaikkan. Selain itu, pertimbangkan masa tambahan jika anda melakukan perjalanan pada waktu sibuk, terutamanya jika anda tidak biasa dengan keadaan lalu lintas di tempat anda bertolak.
  • Bas biasanya menjadi pengangkutan yang sering tidak mematuhi jadual berbanding kereta api atau kapal terbang. Ia sangat bergantung pada keadaan jalan yang kadangkala tidak dapat diramal - kemalangan, kerja pembinaan jalan raya, lencongan, dll. Ini terjadi terutamanya untuk perjalanan semasa hujung minggu, musim keramaian atau cuti umum. Pertimbangkan perkara ini dan jangan rancang sambungan perjalanan yang padat.
  • Perjalanan di laluan tertentu atau semasa tempoh puncak mungkin memerlukan anda membuat tempahan yang lebih awal. Perlu diingatkan bahawa anda mungkin tidak akan dapat pergi ke stesen bas dan terus menaiki bas seterusnya – tiket mungkin habis dijual, jadi atur perjalanan anda dengan sewajarnya.
Baca lebih lanjut

Sapa Dragon Express Laluan Popular

Ninh Binh - Hanoi
Van Limosin
16:00
Bas Ekspres 35
16:00
Hanoi - Ninh Binh
Van Limosin
07:30
Bas Ekspres 35
07:30
Bas Ekspres 35
07:30
Quang Ninh - Hanoi
17:30
Hanoi - Quang Ninh
Van Limosin
08:30
Bas Ekspres 35
08:45
Bas Ekspres 35
08:45
Hanoi - Sapa
Bas Ranjang landas
06:30, 06:40, 06:50, 07:00, 21:30, 21:40, 21:50, 22:00
Bas Executive
06:25, 06:30, 06:35, 06:40, 06:45, 06:50, 06:55, 21:40, 21:45, 21:50, 22:00, 22:15
Van Tempat duduk tengah
06:30, 06:45, 07:00
Van Tempat duduk Depan dan Belakang
06:30, 06:45, 07:00
Sapa - Hanoi
Bas Executive
14:00, 15:00, 15:10, 15:15, 15:20, 15:25, 15:30
Bas Ranjang landas
14:00, 14:10, 15:15, 15:20, 15:25, 15:30, 15:35
Van Tempat duduk Depan dan Belakang
14:00, 14:15, 14:30
Van Tempat duduk tengah
14:00, 14:15, 14:30
NaN Penumpang

Sapa Dragon Express Senarai dan Jadual

KelasStesen PerlepasanStesen KetibaanMasa bertolakMasa ketibaanMasa perjalanan
Ranjang landasSapa SapaDragonHanoi SapaDragon14:1020:106h 0m
Ranjang landasSapa SapaDragonHanoi SapaDragon14:0020:006h 0m
Ranjang landasSapa SapaDragonHanoi SapaDragon15:3521:356h 0m
Ranjang landasSapa SapaDragonHanoi SapaDragon15:3021:306h 0m
Ranjang landasSapa SapaDragonHanoi SapaDragon15:2521:256h 0m
Ranjang landasSapa SapaDragonHanoi SapaDragon15:2021:206h 0m
Ranjang landasSapa SapaDragonHanoi SapaDragon15:1521:156h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon22:0004:006h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon21:5003:506h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon21:4003:406h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon21:3003:306h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon07:0013:006h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon06:5012:506h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon06:4012:406h 0m
Ranjang landasHanoi Sapa Dragon ExpressSapa SapaDragon06:3012:306h 0m
ExecutiveSapa SapaDragonHanoi SapaDragon15:3021:306h 0m
ExecutiveSapa SapaDragonHanoi SapaDragon15:2521:256h 0m
ExecutiveSapa SapaDragonHanoi SapaDragon15:2021:206h 0m
ExecutiveSapa SapaDragonHanoi SapaDragon15:1521:156h 0m
ExecutiveSapa SapaDragonHanoi SapaDragon15:1021:106h 0m
ExecutiveSapa SapaDragonHanoi SapaDragon15:0021:006h 0m
ExecutiveSapa SapaDragonHanoi SapaDragon14:0020:006h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express22:1504:156h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express06:2512:256h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express06:3012:306h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express06:3512:356h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express06:4012:406h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express06:4512:456h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express06:5012:506h 0m
ExecutiveHanoi Sapa Dragon ExpressSapa Sapa Dragon Express06:5512:556h 0m

Stesen Sapa Dragon Express

Trang An Bus stationHanoi Sapa Dragon ExpressHanoiHanoi Noi Bai Lapangan Terbang Duc Tuan RestaurantHanoi Old quarter OfficeTuan Chau GatewaySapa SapaDragonHalong International Cruise PortHanoi SAPA DRAGON EXPRESSSapa Sapa Dragon ExpressHanoi SapaDragon

Ulasan Syarikat Sapa Dragon Express

K J
Pengurusan masa yang mengerikan, tiada komunikasi, kakitangan yang kejam, keadaan yang tidak selamat, bas yang rosak dan kotor.
Ulasan ini diterjemahkan secara automatik
Bas Ranjang landas, Sapa Dragon Express, 3 Mei 2023
C M
Dihantar berhampiran asrama, & harga yang sangat berpatutan :)
Ulasan ini diterjemahkan secara automatik
Bas Ranjang landas, Sapa Dragon Express, 31 Jan 2020
P T
Memandu dengan baik, mempunyai wifi. Tetapi tiada pengecas untuk bateri pada kereta.
Ulasan ini diterjemahkan secara automatik
Bas Ranjang landas, Sapa Dragon Express, 27 Okt 2019
I H
Saya menghargai mereka memberi air dan wifi. Mungkin perkara yang lebih baik adalah katil
Ulasan ini diterjemahkan secara automatik
Bas Ranjang landas, Sapa Dragon Express, 6 Sep 2019
M G
Sangat selesa dan ingin tahu. Sangat disyorkan untuk dapat berehat selepas trekking. Wi-Fi berfungsi selama 1 jam daripada 5 perjalanan. Ia adalah masalah jika anda bergantung kepadanya seperti kes kami.
Ulasan ini diterjemahkan secara automatik
Bas Ranjang landas, Sapa Dragon Express, 23 Ogo 2019
S L
Telefon bimbit tidak boleh dicas dan wifi tidak berfungsi.
Ulasan ini diterjemahkan secara automatik
Bas Ranjang landas, Sapa Dragon Express, 1 Ogo 2019
L E
Bas telah ditangguhkan sejak awal. Mengalami kemalangan kecil dengan kereta lain dan memotong tandas pertama untuk mengejar masa...
Ulasan ini diterjemahkan secara automatik
Bas Ranjang landas, Sapa Dragon Express, 27 Jul 2019
J A
Sangat bagus. Saya membuat pembelian dalam talian dan sehari sebelum mereka menghubungi saya. Basnya selesa dan agak bersih.
Ulasan ini diterjemahkan secara automatik
Bas VIP 27, Sapa Dragon Express, 8 Jul 2019
P B
Very safe driving and a clean bus. We even departed before the departure time. Highly recommended for this great price & quality value.
Bas Ranjang landas, Sapa Dragon Express, 4 Apr 2024
F S
A bit late ,we booked 0:30 bus, but the bus was arrived at around 7:00. Don’t be too nervous, it’s so common in Vietnam. Bus inside is okay.
Bas Executive, Sapa Dragon Express, 3 Apr 2024
N D
The seats were not good.
Bas Ekspres 35, Sapa Dragon Express, 23 Mac 2024
W S
The agent is super helpful. They will contact you by Whatsapp one day before departure. The bus is super cozy. The light installation is comfortable enough. They provide one pillow and one blanket for your more comfortable sleep. The thing that I suggest is it will be more convenient to provide water bottle and wet napkin for the passengers.
Bas Executive, Sapa Dragon Express, 15 Mac 2024
A B
Not great, overall very OK Bus does not look at all like the pictures. We also got the 'special' seats in the back of the bus even though we paid our tickets like everyone else. Those 3 seats are all together with no separation for strangers, so you definitely are not confortable for the long ride. Not recommend
Bas Ranjang landas, Sapa Dragon Express, 28 Feb 2024
S A
The Bus was pretty old and didn’t looked as in the pictures, teje cleaness was Aldo ver y poor. The was of driving was at least very good compared with other drivers
Bas Executive, Sapa Dragon Express, 3 Feb 2024
M S
All in all it was ok. The bus was clean and we had enough space to sleep - we got a water bottle for free. We only had one struggle that something happened with the bus and they had to fix it during the trip so we arrived 2 hours later than expected. But that was not the fault of the transfer company. Therefore, we rated the trip as “great”.
Bas Ranjang landas, Sapa Dragon Express, 8 Jan 2024
S V
Medium comfort and medium clean. Everything ok with timetables The pick up spot in sapa it’s different of the app. The correct place it’s in the same street in sapa but number 632
Bas Ranjang landas, Sapa Dragon Express, 15 Dis 2023
L L
Cheap, comfy, not too crowded
Bas Ranjang landas, Sapa Dragon Express, 6 Dis 2023
T R
The driver arrived 1h40 late
Bas Ekspres 35, Sapa Dragon Express, 1 Dis 2023
T W
Bus left a bit later, but arrived on time. We got dropped of where we wanted and not too many crazy pickups or anything. Bus driver drove reasonably safe. Sleeper seats were okay. But I don't think you want too be much taller dan 1.80 for these. Very good value for money overall.
Bas Ranjang landas, Sapa Dragon Express, 23 Nov 2023
J M
The bus was not very clean and the driver was not helpful for the luggage ,
Bas Ranjang landas, Sapa Dragon Express, 18 Nov 2023
A K
From all the nightbuses we took in SEA, this was the one with the most space. We arrived on time at 4am in Sapa and they let us sleep until 6 am on the bus. Nothing negative to say.
Bas Executive, Sapa Dragon Express, 11 Nov 2023
V M
As expected. Bus a little old.2h delay.
Bas Executive, Sapa Dragon Express, 28 Okt 2023
T C
Everything was okay, no ac for the middle row, beds were okay, when we arrived for some reason the driver won't tell the passengers and just continued to drive in circles a bit, when he reached the stop he just sat outside while everyone were asleep/confused, I got up and took off, I asked him why don't we wake everybody up, he didn't answer, I believe he was buying time for taxi drivers and mama's to arrive and swarm the tourists, it was already 5 AM, the bus was supposed to arrive by 4 AM, other then that it was cheap so I don't complain.
Bas Ranjang landas, Sapa Dragon Express, 8 Okt 2023
G N
Sleeper bus not totally clean, driver not able to speak English but overall the arrival was on time.
Bas Ranjang landas, Sapa Dragon Express, 11 Ogo 2023
J L
Everything was amazing. Staff friendly, itinerary on time, comfortable and new bus. I highly recommend you this company for your trip along Vietnam.
Bas Executive, Sapa Dragon Express, 31 Mei 2023
S O
The bud operator was there on time taking names and ensuring everyone who booked was there. We got a free water when we first boarded. He informed us when a stop was upcoming and for how long we would be stopped for and overall good experience.
Bas Ranjang landas, Sapa Dragon Express, 17 Mei 2023
G V
The company Sapa Dragon Express was great. We got detailed information and a comfortable seat while waiting for the busdriver. However, the trip from Hanoi to Sapa was awful! We had to sit in the back of the limousine bus, where the airconditioning was not working to well. Also the seatbelts were to small for tall people. Our biggest problem however was that the driver was a maniac. The driver drove incredibly fast. He overtook many vehicles in the mountain while we were in a very sharp (hairpin) turn, so with no sight if there was oncoming traffic. Also he overtook many vehicles on the road that was meant for oncoming traffic, which almost lead to frontal collisions several times. We had an actual accident with a motorbike. Several people in the bus asked the driver to slow down multiple times and said that they preferred to live and that there was no need to rush, but he ignored us. Good news was that we arrived in Sapa on time… but that was not worth the fear.
Van Limosin, Sapa Dragon Express, 8 Mei 2023
C S
I took the night bus to Sapa and it was a pretty comfortable ride. The bus was on time and the seats were nice. Difficult to sleep with the people snoring but overall a good ride. Departed on time, made one stop, arrived around one hour late, but that was maybe better since it was supposed to be 4am
Bas Ranjang landas, Sapa Dragon Express, 27 Mac 2023
A M
Liked the curtains and private booth, having a charging point was great. It did come with a blanket and cushion. The seat wasn’t that comfortable though and the air con was too cold and I couldn’t switch it off. The staff were good and the bus was early - they messaged us 3 hours before to let us know.
Bas Executive, Sapa Dragon Express, 22 Feb 2023
E N
Comfortable bus with those always reclined seats. No toilet- but driver stopped regularly at service stations where you could go (for 2-3000dong). Clean. No issues. Left and got us there on time.
Bas Ranjang landas, Sapa Dragon Express, 12 Feb 2023
C G
Everything was good except one thing that I feel that it has to be mentioned: About 15minutes before departure, some buses of different type will arrive. The bus drivers will start to shout names or they have a list on their mobile phones with names of passenger. So everyone should wait until a seat will be found for everybody else. I suggest then to the company to explain this in the pdf because there was a confusion. Moreover, there are different kind of buses. I booked a few hours before, and hence I was in the list for a vip mini van (8people) something that wasnt clear in the pdf. The experience thoywas amazing. Totally clean and the driver very kind. We reached our destination earlier than the other buses (due to the size). I dont think that you can actually sleep in the bus because the road is not so good and you bounce every second. In general, it was a very good experience and I would use again this company.
Bas Ranjang landas, Sapa Dragon Express, 24 Jan 2023
A B
Everything is great about this trip. The facilities in the bus are all working.
Bas Executive, Sapa Dragon Express, 21 Dis 2022
C R
The trip was okay, despite the long ride it was fairly comfortable. However, our bus was supposed to depart at 1410 but we only departed at 1450 which is rather bad if there are prior scheduled events.
Bas Ranjang landas, Sapa Dragon Express, 16 Dis 2022
S N
Comfortable journey
Bas Ranjang landas, Sapa Dragon Express, 12 Dis 2022
J K
The cabins were very comfortable, but a lot of things in the bus were damage an there was garbage in my cabine.
Bas Executive, Sapa Dragon Express, 11 Dis 2022
S T
Well organised trip, clean bus, more or less in time. A little deduction for a lot of not adjustable (broken) chairs. All in all super trip.
Bas Ranjang landas, Sapa Dragon Express, 2 Dis 2022
I G
Well organised company. Smooth bus boarding. Clean bus with nice cabins.
Bas Executive, Sapa Dragon Express, 1 Dis 2022
M S
Very comfortable bus. The seats have a massage functionality (though mine didn’t work). You can put the seat in sleep position or upward. There are a few stops to go to bathroom and eat, so plan maybe one more hour.
Bas Executive, Sapa Dragon Express, 15 Okt 2022
C M
Not comfortable, the seats are very short.
Bas Ranjang landas, Sapa Dragon Express, 10 Okt 2022
J A
It was very nice to Lay in the bus. Unfotunately, The bus was dirty. It would be nice, if someone woul clean the bus and it could be Freeware WiFi and electrizity for the mobile Phone.
Bas Ranjang landas, Sapa Dragon Express, 7 Okt 2022
P W
Dirty and old bus
Bas Ranjang landas, Sapa Dragon Express, 1 Okt 2022
F C
The departure address was different to the
Bas Ranjang landas, Sapa Dragon Express, 19 Sep 2022
H T
Poor service; Unfriendly driver
teksi Comfort 2 orang, Sapa Dragon Express, 19 Okt 2020
J S
Well, the driver was on eine in the morning. He offers a small snack after collecting all 5 passengers. On the ride we had 2 short tests for bathroom, etc.
Bas VIP 27, Sapa Dragon Express, 14 Mac 2020
I K
Fast, reliable and friendly staff
Bas VIP 27, Sapa Dragon Express, 28 Feb 2020
L E
Guide and driver were both very good.
Bas Executive, Sapa Dragon Express, 25 Feb 2020
K R
The bus journey was good and reliable, seemed to be quicker than I thought it would be. Is wasnt as uncomfortable as others made out, just cold, but they do give you a blanket. I managed to sleep in patches along the way. The only reason I reduced the stars is that I arranged for pick up at the hostel, which I thought meant the bus would actually pick us up, but it meant some guy comes to collect you and walks you to a different meeting point, where you get on a bus for a short ride out to the main bus. There is a toilet on the bus, but when we got on it was full, so nobody could use it.
Bas Ranjang landas, Sapa Dragon Express, 24 Feb 2020
C L
Tom and Jerry were amazing! They got us to the front door of our resort safe and sound with a lot of fun on the way.
Bas Ekspres 29, Sapa Dragon Express, 19 Feb 2020
K M
The bus was comfortable. We showed up an hour early for the bus and it's a good thing since we left to walk up to the bus 30 mins before the bus was scheduled to leave. The driver had a bin of shoes so we didn't need to dig out our shoes at the 2 stops during the trip.
Bas Ranjang landas, Sapa Dragon Express, 16 Feb 2020
N W
It has ok
Bas Ranjang landas, Sapa Dragon Express, 11 Feb 2020
4.2
277 ulasan pelanggan
5
47%
4
30%
3
16%
2
7%
1
0%
92.8% 277 pengembara dianggap gembira dengan Sapa Dragon Express kerana mereka memberikan ulasan yang baik atau tidak memberikan ulasan