02 Sep 2026
Sehala

Billion Stars Express

3.6
683 ulasan pelanggan
  • Schedule
  • Reviews

Jadual Waktu Billion Stars Express

Pulau Pinang - Kuala Lumpur
00:00, 06:30, 07:00, 08:00, 08:30, 09:00, 09:30, 10:00, 10:30, 11:00, 12:00, 13:00, 14:30, 15:00, 16:00, 16:45, 20:00, 21:00, 22:30, 23:00, 23:59
Singapura - Kuala Lumpur
Bas Ekspres
00:47, 22:47, 23:47
Bas VIP
01:30, 03:30, 05:30, 06:00, 07:30, 08:00, 08:30, 10:00, 11:30, 11:59, 14:00, 15:30, 16:00, 17:30, 20:01, 21:00, 23:00, 23:30, 23:45, 23:57, 23:59
Kuala Lumpur - Butterworth
01:00, 02:00, 07:00, 07:15, 08:01, 08:30, 09:00, 09:30, 10:00, 11:00, 11:30, 12:00, 13:00, 14:00, 15:00, 16:00, 16:30, 17:30, 17:45, 18:00, 18:30, 19:00, 20:00, 20:30, 21:00, 22:00, 23:30, 23:59
Kuala Lumpur - Singapura
01:30, 02:30, 03:30, 07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:00, 14:30, 15:00, 15:30, 16:30, 17:30, 18:30, 19:30, 20:30, 21:30, 22:30, 23:30
Kuala Lumpur - Pulau Pinang
00:15, 00:30, 01:00, 01:30, 02:00, 06:30, 08:00, 08:01, 09:00, 09:30, 10:00, 11:00, 11:30, 12:00, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 17:00, 17:30, 18:00, 18:30, 20:00, 20:30, 22:00, 22:30, 23:30, 23:59
Melaka - Kuala Lumpur
08:30, 10:15, 13:00, 21:30, 22:15
Butterworth - Kuala Lumpur
00:00, 00:30, 08:30, 09:15, 09:45, 10:00, 10:15, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 13:50, 14:00, 17:00, 19:15, 19:45, 21:00, 21:30, 22:00, 23:30, 23:35, 23:59
Kuala Lumpur - Johor Bahru
00:30, 01:30, 02:30, 02:45, 03:00, 03:30, 03:45, 04:30, 05:00, 05:15, 06:00, 09:00, 10:31, 11:00, 11:30, 12:00, 13:30, 14:30, 15:30, 16:00, 17:00, 17:30, 19:00, 20:00, 23:59
Pulau Pinang - Melaka
09:30, 10:00, 11:30, 12:00, 20:00, 20:30, 23:00, 23:30
Selangor - Singapura
01:00, 02:00, 03:00, 07:00, 08:00, 09:00, 10:00, 11:00, 12:00, 13:00, 13:30, 14:00, 14:30, 15:00, 16:00, 17:00, 18:00, 19:00, 20:00, 21:00, 22:00, 23:00
Pulau Pinang - Ipoh
10:00, 13:00, 13:30, 16:00, 16:30, 18:00, 19:00, 20:30
Johor Bahru - Kuala Lumpur
00:40, 00:41, 00:58, 01:00, 06:30, 07:00, 08:30, 09:30, 12:00, 13:30, 15:00, 17:00, 18:30, 19:45, 20:00, 22:30, 23:59
Pulau Pinang - Selangor
00:00, 00:30, 00:31, 07:00, 07:45, 10:30, 11:00, 12:30, 13:00, 14:30, 15:00, 15:30, 16:00, 16:30, 23:59
Melaka - Pulau Pinang
08:30, 10:15, 13:00, 21:30, 22:15
Genting Highlands - Kuala Lumpur
12:00, 12:30, 19:30
Kuala Lumpur - Genting Highlands
09:15, 16:15
Butterworth - Melaka
10:30, 12:30, 21:00, 23:59
Singapura - Selangor
Bas Ekspres
00:47, 22:47, 23:47
Bas VIP
00:05, 00:30, 01:01, 02:00, 02:30, 05:00, 06:00, 06:30, 07:45, 08:00, 10:00, 10:30, 11:59, 12:00, 14:00, 14:30, 16:00, 16:30, 18:00, 19:15, 20:01, 21:00, 21:30, 22:15, 22:45, 23:15, 23:58
Melaka - Ipoh
08:30, 10:15, 13:00, 21:30, 22:15
Selangor - Butterworth
09:30, 10:00, 12:00, 12:30, 15:00, 15:30, 23:00, 23:30
Melaka - Butterworth
08:30, 10:15, 13:00, 21:30, 22:15
Kuala Lumpur - Ipoh
07:15, 11:30
Pulau Pinang - Johor Bahru
01:00, 06:30, 07:00, 08:00, 08:30, 09:00, 09:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 16:45, 17:30, 18:30, 21:00, 21:30, 22:30, 23:00
Kuala Lumpur - Melaka
02:00, 02:30, 03:00, 05:00, 15:45, 16:00, 16:15, 16:30, 18:00
Singapura - Pulau Pinang
00:45, 01:45, 20:45, 21:33, 22:15, 22:30, 22:33, 23:30, 23:33, 23:45
Ipoh - Butterworth
10:00, 11:30, 13:01, 17:15

Tentang Billion Stars Express

Bas ialah cara perjalanan yang memudahkan, tidak kiralah sama ada anda mahu pergi ke bandar berhampiran yang terletak beberapa jam jauhnya atau meneroka lebih jauh merentasi seluruh negara. Walau apa pun bajet anda, bas pasti dapat memenuhinya. Bas ekspres menawarkan harga tiket yang paling berpatutan untuk pelancong yang mempunyai bajet yang sedikit untuk dibelanjakan. Pilihan VIP disediakan untuk mereka yang tidak mahu berkompromi dengan aspek keselesaan. Sebelum anda menaiki bas, pastikan anda memilih jenis perkhidmatan yang paling sesuai untuk anda. Untuk perjalanan jarak jauh, pilih koc VIP atau kelas pertama yang menyediakan perkhidmatan tanpa henti ke destinasi anda atau hanya berhenti di beberapa stesen kecil di sepanjang perjalanan. Bas ekspres atau bas tempatan selalunya menjadi pilihan yang bagus untuk perjalanan yang lebih pendek, tetapi tidak sesuai untuk perjalanan yang lebih lama. Kaji jadual waktu sebelum bertolak kerana kebanyakan destinasi jarak jauh selalunya menggunakan bas malam, dan sesetengahnya menawarkan tempat duduk atau kerusi tempat tidur yang lebih luas untuk perjalanan sedemikian. Buat tempahan dalam talian untuk tiket bas anda dengan Billion Stars Express. Ulasan dari para pengembara lain juga akan membantu anda untuk memilih tiket dan kelas koc yang terbaik

Stesen Popular Billion Stars Express

Stesen utama yang dilalui oleh bas Billion Stars Express termasuklah:

  • penang Komtar
  • TBS Kuala Lumpur
  • Kitchener Lavender Complex
  • Berjaya Times Square
  • Melaka Sentral
  • Butterworth
  • Sungai Nibong
  • Tai Seng MRT Exit C
  • Golden Mile Express Terminal
  • Oxley BizHub

Harga Tiket & Kelas Bas Billion Stars Express

Salah satu perkara yang bagus tentang perjalanan dengan bas ialah anda boleh menyesuaikan perjalanan anda mengikut keperluan anda untuk aspek privasi dan keselesaan. Kelas dan jenis bas yang berbeza memenuhi keperluan pengembara yang berbeza. Perjalanan termurah biasanya ditawarkan oleh bas kelas standard. Ia mungkin dikenali sebagai bas tempatan, ekspres atau biasa. Ini adalah pilihan yang bagus untuk perjalanan yang lebih pendek. Kerusi tempat tidur atau koc VIP adalah sesuai untuk perjalanan yang lebih lama dan bersifat semalaman. Ia mungkin menawarkan tempat tidur atau tempat duduk bersandar lembut yang luas, kadangkala dengan pilihan urutan terbina-dalam, selimut, minuman dan makanan ringan, atau lebih banyak menu makanan di atas bas atau semasa berhenti untuk ke tandas dan mengisi minyak. Perjalanan dengan bas malam membolehkan anda menjimatkan kos bilik hotel, tetapi untuk memastikan perjalanan yang paling selesa, sila pilih kelas bas anda dengan bijak. Harga tiket biasanya bergantung pada jarak yang anda naiki dan jenis koc. Bagi sesetengah orang, walaupun ia adalah perjalanan yang singkat, masih berbaloi untuk melaburkan sedikit wang tambahan dan menempah tempat duduk di dalam bas VIP kerana ia boleh menjimatkan masa anda dua kali ganda berbanding dengan bas biasa.

Perjalanan dengan Bas: Kebaikan & Keburukan

Kebaikan Perjalanan Bas

  • Bas adalah pilihan yang terbaik untuk pergi ke destinasi yang tidak dapat diakses oleh kereta api atau kapal terbang. Rangkaian bas biasanya meliputi hampir seluruh kawasan negara, dan laluannya adalah bagus dan telah lama dibina.
  • Berbeza dengan perjalanan udara dan kadangkala perjalanan kereta api, menaiki bas tidak memerlukan anda tiba di stesen bas lebih awal. Daftar masuk, walaupun di laluan antarabangsa, tidak akan mengambil masa yang banyak. Bayaran bagasi biasanya sangat rendah dan bayaran untuk bagasi tambahan, jika terdapat had yang ditetapkan, biasanya tidak terlalu tinggi.
  • Tiket bas boleh menjadi lebih berpatutan berbanding tiket kapal terbang atau kereta api laju. Akan selalu ada pilihan kelas tiket untuk semua bajet. Pilihan standard yang lebih murah mungkin agak perlahan dan tidak menawarkan keselesaan yang terbaik, namun masih boleh diterima dan tetap membawa anda ke destinasi anda. Pada laluan yang lebih panjang, kemudahan tandas atau hentian untuk ke tandas serta makanan ringan, air, dan kadangkala peralatan mandian dan selimut selalunya ada disertakan dalam harga.
  • Sekiranya anda bersedia untuk berbelanja lebih, sesetengah koc VIP menawarkan tempat duduk yang setanding dengan kelas perniagaan di dalam kapal terbang dengan tempat duduk bersandar lembut yang luas, selimut, tidak ramai penumpang dan banyak faedah lain untuk menjadikan perjalanan anda itu satu perjalanan yang menyenangkan.

Keburukan Perjalanan Bas

  • Terminal bas antara-bandar yang lebih baharu selalunya terletak di kawasan luar bandar yang berhampiran dengan lebuh raya yang lebih besar untuk mengelakkan kesesakan bandar. Malangnya, ia mungkin menimbulkan cabaran tambahan untuk para pengembara juga. Untuk pergi ke terminal sedemikian mungkin akan menjadi satu masalah kerana di beberapa destinasi, terdapat sekatan ke atas kenderaan yang dibenarkan memasuki kawasan terminal, dan anda perlu menaiki pengangkutan khas untuk ke sana. Ini menimbulkan kos yang lebih tinggi kerana harga mungkin dinaikkan. Selain itu, pertimbangkan masa tambahan jika anda melakukan perjalanan pada waktu sibuk, terutamanya jika anda tidak biasa dengan keadaan lalu lintas di tempat anda bertolak.
  • Bas biasanya menjadi pengangkutan yang sering tidak mematuhi jadual berbanding kereta api atau kapal terbang. Ia sangat bergantung pada keadaan jalan yang kadangkala tidak dapat diramal - kemalangan, kerja pembinaan jalan raya, lencongan, dll. Ini terjadi terutamanya untuk perjalanan semasa hujung minggu, musim keramaian atau cuti umum. Pertimbangkan perkara ini dan jangan rancang sambungan perjalanan yang padat.
  • Perjalanan di laluan tertentu atau semasa tempoh puncak mungkin memerlukan anda membuat tempahan yang lebih awal. Perlu diingatkan bahawa anda mungkin tidak akan dapat pergi ke stesen bas dan terus menaiki bas seterusnya – tiket mungkin habis dijual, jadi atur perjalanan anda dengan sewajarnya.
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Ulasan Syarikat Billion Stars Express

3.6
683 ulasan pelanggan
5
35%
4
17%
3
23%
2
25%
1
0%
S
3
Bas VIP, Billion Stars Express, 23 Jul 2025
Bus von KL nach Ipoh. Problemloser Check-in beim Reisebüro (befindet sich die Rolltreppe rauf, Abfahrt Timesquare KL). Bus hatte 1h Verspätung und fuhr statt 9:45 erst um 10:45 los. Busfahrer eher teilnahmslos, machte Tür und Kofferfach auf, blieb im Bus und sagte nichts. Wir hatten im Voraus 2 Sitze gebucht, im Bus hieß es dann freie Sitzplatzauswahl, war okay für uns. Es war ein Doppeldecker Bus mit bequemen Ledersitzen mit Liegemöglichkeit, AC vorhanden und hat gut funktioniert. USB-Ladeanschluss vorhanden, nicht funktioniert. Prinzipiell ausreichend Platz im Bus, die Passagiere vor uns Lagen die ganze Fahrt, wodurch es etwas enger war. Pause bei Autobahnrasttation von 11:55-12:15. Ankunft in Ipoh um 14:00. Insgesamt hat die Busfahrt für uns gepasst.
V
4
Bas VIP, Billion Stars Express, 6 Mei 2025
Der Bus hatte in dem Zeitplan große Verzögerung. Die Fußleiste meines Sitzes ließ sich nicht verstellen. Ansonsten war es sehr komfortabel.
H
3
Bas VIP, Billion Stars Express, 30 Apr 2025
車子座位有垃圾沒收拾,地板髒亂,車內中不時夾雜汽油味,車程花將近7個小時延遲太久!
M
2
Bas VIP, Billion Stars Express, 2 Dis 2024
Buchung wurde um eine Stunde verschoben, Bus kam 30 Minuten später, weitere Verspätung da einige Gäste willkürlich eingesammelt wurden, Bus hatte keine WLAN (trotz Kennzeichnung), Sitze waren defekt, Fahrt dauerte anstatt der 5 angegeben Stunden 11, mehr ist dem nicht mehr hinzuzufügen!
L
3
Bas VIP, Billion Stars Express, 1 Sep 2024
Unser Bus sollte um 17 Uhr abfahren, ein bisschen vorher kam die Nachricht über WhatsApp, dass er erst um 18 Uhr kommt. Um ca. 18:15 hat er uns dann abgeholt. Insgesamt haben wir für die Fahrt nicht 5 Stunden, sondern 8 Stunden gebraucht.
B
3
Bas VIP, Billion Stars Express, 11 Ogo 2024
Der Bus hatte bei der Abfahrt eine Verspätung von einer Stunde. Die Wartezeit an der Grenze zu Malaysia war länger als geplant, ansonsten angenehme Busfahrt mit einem netten Busfahrer und einem komfortablen Reisebus mit Klimaanlage.
R
4
Bas VIP, Billion Stars Express, 29 Mac 2024
Etwas kompliziert gemacht. Wir haben die Tickets online gekauft und sind zum Schalter nur um zu fragen ob wir richtig sind und mussten dann 4rm zahlen (nicht viel umgerechnet aber unnötige Kosten) weil ie Tickets ausgedruckt wurden obwohl wir die Tickets online hatten, mit qr Code zum scannen. Wir mussten dann aber nochmal umsteigen, was bei der Buchung nicht stand. Die Fahrt hat länger gefauert als angegeben und zwar sind wir 6,5 Stunden gefahren statt 5. es war aber super gemütlich und eine entspannte Fahrt. Man muss sich dran gewöhnen das hier auch Busse überholen und mal gerne sehr schnell fahren.
E
2
Bas VIP, Billion Stars Express, 29 Feb 2024
For this trip you’re gonna need a blanket, neck pillow, snacks, a cap, headphones and a good playlist. It is true what the other reviews tell you. The bus driver seems very careless with his passengers. Luckily for us he was accompanied with a man who was closer to nice and spoke English. The aircon is very cold and the bus smells of old cigarettes… BUT there are lots of leg room and the seats can transform to a semi bed.
P
2
Bas VIP, Billion Stars Express, 21 Dis 2023
We arrived late and at a wrong place, mzch further from the center than supposed to. The driver said the vehicle was broken, but when everyone was out he just kept driving... He honked very loud and a lot during the drive. It seemed as he was stressed that we where late. He droped us 1h later than scheduled and on a trainstation outside kuala lumpur. So we had to find out by ourselfs how to get to the city. No excuse, no attempt to help us. That was really a bad experience. At least he dropped us at a trainstation and the seats were comfortable. Therefore 2 stars and not only 1.
J
2
Bas VIP, Billion Stars Express, 19 Okt 2023
The bus left 20 minutes late. Shortly after the air conditioning stopped working. It seemed that the air con would die when the bus was running. The bus then stopped on the side of the highway and alternative buses were organised for the passengers. The driver was stressed but he remained helpful. Several hours of waiting followed and I arrived at my destination almost 5 hours later than I should have.
A
2
Bas VIP, Billion Stars Express, 6 Ogo 2023
El autobús se retrasó en llegar a recogernos dos horas. No nos dieron ninguna explicación
C
3
Bas VIP, Billion Stars Express, 1 Ogo 2023
Delay without any notice. The trip was 1 hour later than scheduled. I paid 3$ (premium support) and 2$ (confirmation SMS) but did not receive any support during the trip nor confirmation SMS
M
3
Bas VIP, Billion Stars Express, 23 Jul 2023
Die Fahrt war soweit ganz in Ordnung. Ein kleines bisschen spannend bei dem ganzen Ein-Aus-Einreisethema. Es hat aber gut funktioniert. Leider hatten wir zu Beginn schon eine 1/2 h Verspätung und zum Schluss knapp 2h ohne wirklich ersichtlichen Grund (kein Stau oder ähnliches). Abfahrt war 15:00 und Ankunft für 20:06 geplant. Los ging es um 15:30 und angekommen sind wir um 22 Uhr.
S
2
Bas VIP, Billion Stars Express, 19 Jul 2023
Departure was 30 minutes late. The back of the seat very unconfortable too bouncy.
A
2
Bas VIP, Billion Stars Express, 11 Jul 2023
The service was delayed and the staff at the bus station was both unhelpful and quite rude. I had to ask several times when the bus was coming and he dismissed me several times telling me to sit down and almost laughing in my face. He then gave me information after it was already late saying it would be very late. It was unhelpful and the communication remained poor. The bus broke down for 2 hours, 1 hour outside of Kuala Lumper. Again, we had no information about what was happening, for the first hour and 45 minutes, and just told to leave the bus. A replacement bus did come and we finally arrived in Penang at 8.40 am, instead of 5.10 am. It was a significant delay and caused problems for our first day in Penang.
M
4
Bas VIP, Billion Stars Express, 26 Apr 2023
Took 8 hours instead of 4 but there was a lot of traffic. One stop for toilet in a hole in the ground which was unpleasant. But all in all very comfortable.
I
2
Bas VIP, Billion Stars Express, 12 Apr 2023
Sold as one bus to the mall and ended up being 3, changing throughout the night. So didn’t sleep
C
4
Bas Ekspres, Billion Stars Express, 1 Mac 2023
I was surprised with the amount of space of the seats and how comfortable they were. I think it was the best bus I had ever taken according to comfort. They even had a screen for movies or games but, sadly, they did not work during the entire ride. The bus does stop at one point for buying food and toilet break. I have to give only 4 stars though because the 5h ride ended in a 8h one. The bus arrived late to the station and then with the traffic it only kept on delaying. We ended up arriving at KL around 20:00 when we were supposed to arrive at 16:30. Best advice to take the bus from Butterworth instead of Penang as the traffic getting out of it it's terrible at that only took around 2h so avoid that and go to Butterworth instead (and get some food for the ride or you might starve if you get stuck in traffic too).
C
4
Bas VIP, Billion Stars Express, 23 Jan 2023
I booked on Chinese new year weekend knowing there'd be loads of traffic delays. KL to Penang took 10 hours and advertised at 9. I brought a good book and was happy out. I noticed other reviews AFTER I booked that made me a bit nervous but we weren't crossing over any border and we left on time. However at the second pick up point, 3 women were left to hopefully get the next bus because there seemed to be an overbooking. That took almost an hour to sort. So if you're booking, get on at the starting point. And also the seats aren't actually numbered so I could sit anywhere but that caused an issue for a couple who got on last and didn't have seats together. Bus was super comfy, air-conditioned and stopped for breaks
C
3
Bas VIP, Billion Stars Express, 25 Dis 2022
The attitude of the aunt at the komtar station is really terrible and bad.
H
2
Bas Ekspres, Billion Stars Express, 1 Dis 2022
The bus was 50 minutes late, the driver seemed angry, we finally took off at almost 3pm instead of 2pm. No communication whatsoever, no English on board. The driver looked irritated the whole way. We made stops without explanation. In the end we opted for a grab instead of waiting any longer. If youre a tourist/traveller find someone who speaks English to cling on to. Benefits: leg space and comfort was good.
R
5
Bas Ekspres, Billion Stars Express, 8 Sep 2022
Really comfortable seats, a lot of space, usb ports and even 3 massage options in the chair.
A
3
Bas Ekspres, Billion Stars Express, 11 Ogo 2022
In our case, the Bus from Butterworth to Hat Yai was a white minibus which does not depart from Penang Sentral, but opposite the Pertron gas station. You have to pay 10 additional Ringit per person for the vehicle insurance at the border. Additional note to international travelers: the border guards ask you about your travel itinerary, your bookings for leaving the country and hotel reservations. They also wanted to see a bank account statement or cash. So might want to prepare these documents.
H
3
Bas VIP, Billion Stars Express, 16 Jul 2018
12go said there would be wifi, snacks, host, etc. but that was inaccurate. The bus was reasonably comfortable and had airconditioning, however it left almost an hour late.
J
3
Bas Ekspres, Billion Stars Express, 21 Dis 2017
รถมารับล่าช้าไม่ตรงเวลา แต่พนักงานใจดี พูดจาดี มาส่งถึงที่พัก
D
3
Bas Ekspres, Billion Stars Express, 7 Dis 2017
it was minivan, not big bus. bus came with 2 hours delay. because of que on the border from previous ride. driver stoped at various places to carry in and carry out his own luggage. were late for 2 hours at arrival. I was not in hurry, so its ok for me in general, but you should consider my experience before you choose this operator
P
4
Bas VIP, Billion Stars Express, 23 Dis 2016
slight delay leaving K.L, otherwise a comfortable journey. Seats were comfortable and good movies shown on board.
A
5
Bas VIP, Billion Stars Express, 23 Jan 2016
Bit bumpy ride, as we were sitting on the back seat..... but only when going over changes in the road. Otherwise OK, had a comfort stop halfway which was very welcome.
P
3
Bas VIP Double Decker, Billion Stars Express, 1 Sep 2026
The bus company arrived two hours late, outside of business hours, so the assistance was too late.
T
1
Bas VIP, Billion Stars Express, 31 Ogo 2026
It was shit
Y
3
Bas Ekspres, Billion Stars Express, 24 Ogo 2026
Driver did not stop near Tai Seng MRT and as a first-timer using this company, I was lost and had to ask the driver for direction and walked over to the mall connected to the mrt. Also the PA system of the bus is very poor, no one understood what the driver was saying through the microphone.
A
2
Bas VIP, Billion Stars Express, 23 Ogo 2026
Bus departuted without me because the shuttle from Geirgetown was way to late. I had to wait 90min on the terminal to take the next bus. Just a waist of time because the people on the desk werent abme to organize a Shuttle.
E
5
Bas VIP, Billion Stars Express, 18 Ogo 2026
this indian madam was on bus office in penang was deal with ys with very rude
G
2
Bas VIP Double Decker, Billion Stars Express, 5 Ogo 2026
The bus arrived in Singapore one hour later. It was supposed to arrive in Kuala Lumpur at 20:40 but we arrived at 23:34. Could it be possible to have a refound due to the three hours later than the scheduled time? Thank you
M
2
Bas VIP, Billion Stars Express, 5 Ogo 2026
Got delayed by one hour and they just told me when I got there + send me a message at te time the van was supposed to leave, almost missed the bus, the organisations English was very poor so they were not very helpful.
K
3
Bas VIP, Billion Stars Express, 31 Jul 2026
The fact that there was no booth or counter representing the bus service, made it inconvenient as it required an e-boarding pass, downloading an application on the spot and getting it done made it chaotic even within tha timeframe of 40+ minutes.
H
3
Bas VIP Double Decker, Billion Stars Express, 20 Jul 2026
The indications of the drop off point was not complete, I had to go twice inside Tai Seng MRT with my suitcase, where I found someone who happens to know that Tim Howan is the name of a restaurant at the other side of the underground. The bus arrived 2 hours late at KL
T
2
Bas Ekspres, Billion Stars Express, 29 Jun 2026
Night bus was initially delayed by 1.5hours to 1am, which happens but communication was quite poor. They also didn’t tell us that we would now need to change bus in KL at 3.30 in the morning. Finally we weren’t dropped at Penang Sentral as expected. Seats comfy and we made it to Penang but biggest issue was poor communication.
M
2
Bas VIP Double Decker, Billion Stars Express, 23 Jun 2026
The bus did not stop at the designated arrival point, as described on the ticket. I had to take other transportation to reach the final destination.
S
5
Bas VIP, Billion Stars Express, 23 Jun 2026
Comfortable bus slept well.Did not like that we were delayed 1hr and got the message while sleeping at 11.45pm.we were in bed at 8pm because we had to be up at 2am
H
5
Bas VIP, Billion Stars Express, 21 Jun 2026
despite all the negative reviews, the bus was great and dropped me off earlier
E
2
Bas VIP, Billion Stars Express, 19 Jun 2026
Timings on the trip were 12:25pm - 5:12pm we didn’t get there till about 7:20pm didn’t get to eat anything and lost a day due to the travel! Needs to be more specific with breaks etc
C
5
Bas Ekspres, Billion Stars Express, 3 Jun 2026
cockroaches in the bus.... Left at 3:10pm instead of 2:30pm. Arrived 6 hours behing schedule.....
O
3
Bas VIP, Billion Stars Express, 28 Mei 2026
Cn I know why till nw still got no news bout my refund tq. Hope cn ASAP reply me tqtq
H
3
Bas VIP, Billion Stars Express, 26 Mei 2026
If you want customer service then this probably isn’t for you. If you want someone that will get you to where you want to go, then this will do. Arrived 3 hours later than stated on original booking. However with no real lateness, that must be how long it takes. Coach was comfortable and managed to sleep.
S
5
Bas VIP Double Decker, Billion Stars Express, 25 Mei 2026
Very good
O
2
Bas VIP, Billion Stars Express, 17 Mei 2026
VERY unprofessional. Starting with the reception, the woman was super annoyed at every question, while giving each passenger different directives (check in, no check in, super confusing), she didn't give us information on the whole procss either, you had to figure it out for yourself, and very overcomplicated. We had to download a different App MIDWAY to keep checking in, which wasn't functional either. Completely ridiculous. Also, the driver was super unprofessional, screaming into his phone all way long, singing terribly, smoking under the smoking prohibited sign... playing on his phone, stearing with his elbows, very terrifying ... NEVER choose this when you have ANY other options
E
2
Bas VIP, Billion Stars Express, 16 Mei 2026
The bus itself was good, very comfy. However, the bus driver was unclear about where we were stopping, I know he cannot help the traffic but we arrived a lot later than usual and were dropped far from the location it stated on 12go. It would have been nice to have been told that we were no longer stopping at the planned stop, as we then had to get a 40 minute taxi quite late at night.
S
3
Bas VIP, Billion Stars Express, 16 Mei 2026
Bus journey would have been excellent, if not for the staff behaviour. Either the driver or colleague shouted rudely at me in Malay (which i do not understand), like I was a lowly army recruit all because i stood up for a bit while the bus is moving. Had no clue why another staff spent nearly 5 minutes discussing and nearly asked another customer to leave the bus, all because the customer's shoes weren't clean Honestly i don't remember coming across any clear rules and regulations banning customers from boarding a bus due to dirty footwear This operator could have been perfect but the staff in general, need serious customer service training
K
3
Bas VIP, Billion Stars Express, 14 Mei 2026
Coach was comfortable but driver wasn’t on time. The Billion Stars staff wasn’t in his office nor at the coach bay during departure time. Driver was late for 28mins and vehicle number was unknown at that moment.