P
Peter Excellent trip, couldn’t have been better. The driver was first classand extremely helpful …
Dari Hai Phong ke Quang Ninh, Bas Ekspres 29, Son Tung Express, 10 Mei 2026
LC
Lea CHK is simply the best!!
Dari Hai Phong ke Quang Ninh, Bas Minivan 16, Son Tung Express, 9 Mei 2026
OC
Orlaith CDriver dropped us to our accommodation. Very nice and on time
Dari Hai Phong ke Quang Ninh, Bas Ekspres 29, Son Tung Express, 9 Apr 2026
H
Hannah It all worked out in the end, but it was super stressful. As stated in the booking confirmation, you should write them in advance for the hotel pick up. I did that, nobody answered for 24hours. Only after someone from our hotel called, they answered. They told the hotel staff that a pick up was not possible, we should come to the town. I then told them that we would come directly to the pier, makes more sense. Then they said they could pick us up at the hotel. I send them a picture of the location at the interception of the main street and marked the spot where we would wait. ATP wrote ok, we will come 8-8:15 am. I asked them if that was enough time to get to the pier, bc we needed to catch the ferry at 9 am and it is a 40mins drive. They confirmed, time would be not an issue. I wrote them again in the morning that we would be on time. No one ever read this message. Unfortunately no one came at 8:15 am. I tried calling them, no one picked up. Finally I was able to reach them under another number, person had no idea what I was talking about. It was 8:28 am by then. Turns out, the driver just drove past us and stopped somewhere else. He drove back after the ATP person called him. We then drove to the pier and told him we need to get the ferry, he was driving super slow, but we still made it. At the pier, we had no information how to purchase the ticket. In the end, our driver bought them but did not tell us about it.
Not our first time in SEA and usually everything works out, I trust these people that they know what they are doing, but communication was horrible.
Dari Hai Phong ke Quang Ninh, Bas Shared Car + Ferry, APT Travel Limousine Bus, 13 Mac 2026
AN
Alice NThe hotel pickup was very nice.
Dari Hai Phong ke Quang Ninh, Bas Ekspres 29, Son Tung Express, 11 Nov 2025
TM
Teresa MThe driver drone extremely fast
Dari Hai Phong ke Quang Ninh, Bas Ekspres 29, Son Tung Express, 20 Sep 2025
AP
Alexandra PDriver was great, safe and welcoming. Bus was very good, clean, and comfortable. Driver arrived an hour earlier than planned which was unexpected and slightly inconvenient, but otherwise all was good.
Dari Hai Phong ke Quang Ninh, Bas Ekspres 29, Son Tung Express, 29 Apr 2025
CJ
Charlotte JThe buss was way overbooked. I had to sitt with all my luggage and an extra guy was squezed in in the seat row. People were also sitting on luggage that did not belong to them
Dari Hai Phong ke Quang Ninh, Bas Ekspres 29, Son Tung Express, 8 Apr 2025
RM
Roman MAfter the ferry ride, the private car had been given to us took us to our final destination in Ha Long City. This was quite unexpected and pleasant.
Dari Hai Phong ke Quang Ninh, Bas Ekspres 29, Son Tung Express, 29 Ogo 2024
NL
Nicolas LWe arrive 2 hours before time planned and no toilet on the bus and no stop for toilet.
But except that everything was perfect.
Dari Hai Phong ke Quang Ninh, Bas VIP 16, Son Tung Express, 22 Apr 2024