기사의 식사 비용 및 휴게실에서 기사가 사용하는 비용은 다 지불해줘야 합니다. 이것이 정책인지는 잘 모르겠습니다. 사파에서 하노이 노이바이 국제 공항까지 이동하는 중 휴게실은 한번 이용했고 기사가 한번더 가자고 물어봤지만 비행기 시간 때문에 들리지 않고 갔습니다. 그리고 어차피 현금도 없어서 그냥 넘어가자고 했고 공항에 도착 후 기사는 매우 툰명한 표정을 짓고 있었고 우리의 인사에도 반응하지 않았습니다. 처음에 식사비랑 담배값을 내줄 때는 친절하더니 막판에 불친절해서 썩 기분 좋지가 않습니다.
Hello,
We are extremely disappointed with today’s transportation service.
This morning, we did not receive the vehicle that we booked, which made the journey much more difficult and uncomfortable than expected.
Now, on the return trip, the driver has been rude and refused to let us sit in the seats that we specifically paid for. On top of that, the driver is driving very dangerously, which makes us feel unsafe.
We paid for a service that was not provided as agreed. The wrong vehicle, the seating issue, the driver’s attitude, and the dangerous driving have seriously affected our experience.
We therefore request a full refund for this booking, as the service we received was far below the standard that we paid for.
We look forward to your prompt response and a satisfactory resolution.
사빠에서 노이 바이 공항까지, 버스 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026. 8. 3.
LM
Luca M
The driver was driving way too fast and aggressive. Very risky overtaking.
The bus was too early at the departure and way too early at the end destination. Was not fulfilling the needs of an overnight bus.
The bus itself was very new, which was nice and comfortable.
사빠에서 노이 바이 공항까지, 버스 VIP 24 Lower, S Trip, 2026. 7. 18.
LC
Lisa C
The bus was comfortable, but ageing - not as modern as other bus lines. The driver was friendly and we arrived on time at the airport. I was disappointed as the ISB charger was not working (don’t think k any in the bus were). Our flight boarding passes are on our phones, and our ride from Sapa 6 hours so we could not use our phones for the trip as we could not charge them. Made for a long boring trip. I am not sure why we had to meet at Hey Hotel office when we could have just gone to where the bus was - the staff there were just sitting around on their phones, joking and laughing and actually did nothing with us - we got there a little before we had too and they were grumpy with us and told us to come back at 9:30 (it was 9:15).
사빠에서 노이 바이 공항까지, 버스 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026. 7. 7.
A
Alyson
Staff were rude and not very helpful. We arrived at the drop off point and shouted at to immediately exit the bus causing us to frantically pack our belongings and left things behind. They ran on time and sleeper was clean although didn’t use the facilities. Toilet at the pick up point in Sapa was one of the worst I’ve used in Vietnam.
사빠출발노이 바이 공항도착버스운행사는April Adventure, Asian Bus Travel, Duc Duong, G8 Sapa Open Tour, Group Bus, HK Buslines, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), King Express Bus, Phuc Xuyen (Phúc Xuyên), S Trip, Sao Viet, Sapa Dragon Express, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sapa Explore, Sapa Express, Tbus, VietNam Travel Bus (Việt Nam Travel Bus)입니다.
April Adventure, Asian Bus Travel, Daiichi Travel, Duc Duong, G8 Sapa Open Tour, Group Bus, Grouptour, Halong Travel Limousine, HK Buslines, Inter Bus Lines, King Express Bus, MAI CAR TRAVEL, Phuc Xuyen, S Trip, Sao Viet, Sapa Dragon Express, Sapa Ethnic Travel, Sapa Explore, Sapa Express, Tbus, Vietnam Rail, VietNam Travel Bus