S
Shoyeb It's more like a scam. I booked and paid SAR 135 Per pax for 2 pax for Hafil luxury bus from Medina to Mecca and i received ticket for regular Northwest Bus which had longest travel time. I have been chasing for the refund and have raised the issue with the TGA as well. I saw there are lots of complaints from travellers on the same issue. They booked for luxury bus which never arrived. Your local operator numbers are from Egypt and they pretend unable to hear when called and finally stop receiving calls from your number and when you call from different number they immediately answer. This is a very big scam.
Da Medina a Makkah, Autobus Lusso, Hafil Bus, 14 set 2026
WA
Waseem AGot scammed they took my money, changed my booking to a very different time, did not send me any tickets, and did not answer any communications, neither email nor phone. Pure theives
Da Medina a Makkah, Treno Classe Economy, Haramain High Speed Trains, 7 set 2026
AM
Atif MIt’s Really Amazing Train & Service.. it’s my first time experience and I will recommend to everyone, it’s safe & secure & shortest time taking Madinah to Mecca & Mecca to Madinah..
Atif Manzoor Choudhry
+971565605387
Dubai UAE
Da Medina a Makkah, Treno Economy, Haramain High Speed Railway, 30 ago 2026
IA
Irfan AOn time, smoot, over and above expectations!
Da Medina a Makkah, Treno Classe Economy, Haramain High Speed Railway, 26 ago 2026
N
Nausheen Fake tickets don't book from this 12go service went to train station didn't regconise tickets paid online and after that they are not even replying for refund..they are doing scam
Da Medina a Makkah, Treno Classe Economy, Haramain High Speed Trains, 19 ago 2026
AI
Aishatu IEvery step upto Mecca was flawless
Da Medina a Makkah, Treno Posto Economy, Haramain High Speed Trains, 10 ago 2026
SH
Shariff HBus doesn't show up
Da Medina a Makkah, Autobus Lusso, Hafil Bus, 7 ago 2026
RL
Riyazhusein LThe potters were very helpful
Da Medina a Makkah, Treno Economy, Haramain High Speed Railway, 8 lug 2026
SL
Shariq LAgent didn't book us at the time we paid for (had
Da Medina a Makkah, Treno Classe Economy, Haramain High Speed Trains, 1 lug 2026
BM
Bahaa MBaggage porter ripped me off for 200 rayal
Da Medina a Makkah, Treno Business, Haramain High Speed Railway, 30 giu 2026