NO
Niamh OGot sent the wrong tickets
Vlak #C89 Sjedalo druge klase, Laos Railway by RG Adventure (RG Adventure ), 21. svi 2024.
JM
Jesse MGot picked up by a tuktuk and transferred to a big bus. No minivan involved
kombi Taxi + Minivan, Family Service (Family Service), 10. svi 2024.
J
Jessica Easy and smooth journey.
kombi Taxi + Minivan, Family Service (Family Service), 20. tra 2024.
MH
Martin HNothing wrong with 12go service obviously you pay for this but well worth it. The negative is with the train company you are not allowed to take any toiletries over 100ml or any alcohol and they take things off you as they please, things disappeared under desks instead of going in the bins.
Vlak #C85 First Class Reserved Seat, Laos Railway by RG Adventure (RG Adventure ), 15. sij 2024.
BF
Bob FOur pick up was booked for 11.30 the bus did arrive slightly late but no problem. We were taken to our coach which was very comfortable. Good air conditioning and a nice smooth drive to Vientiane. Would definitely recommend.
kombi Taxi + Minivan, Family Service (Family Service), 12. pro 2023.
R
Regielou I actually expected the worst because of the negative reviews I have read. 4pm was the pickup time and it was communicated in the confirmation email that pickup might be delayed. I almost panicked. At 4pm I did receive a call from the driver that he would pick me up at 4:30pm so that was good enough. It was a short ride to the train station and I appreciated that the driver helped me with my luggage. Not a complicated process for me for this Vang Vieng to Vientiane train booking via 12go. Thank you.
Vlak #C81 First Class Reserved Seat, Laos Railway by Soutchai (Soutchai Travel), 15. lis 2023.
AL
Ashley LI booked the 6pm pick up and the 8.06 arrival in Vientiane which would have put me on the 7.06 train. I wasn’t picked up until 6.25 with no communication (sat there waiting from 5.30 as required) and then I was given a ticket for the 7.56 train, not the one I had booked.
I’m most annoyed by this because of the lack of communication. This cost me the opportunity of doing the VV hot air balloon ride (cancelled because of rain 4 times to that point) - a bucket list activity. Had they told me about this change I’d have not needed to be ready until 7pm!
Vlak First Class Reserved Seat, Laos Railway by Soutchai (Soutchai Travel), 28. lip 2023.
PB
Pelle BBus left two hours later than was promised. We had to wait two hours at the busstation and employees told is multiple times the bus would leave shortly, but it didn’t.
Eventually two busses left. One fully packed with people (we we’re in this one) and one with just three people in it. The A/C in the bus didn’t work, so it was so warm.
kombi Regionalni za 14 putnika, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 24. svi 2023.
SS
Smith SGood just only vehicle condition but service was bad and not on time (2 hour late)
kombi Regionalni za 14 putnika, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 25. pro 2022.
FF
Francisco FThe car was really good and the road too
Unfortunately, the driver put a children bench between two of the seats and since I was the last to be picked, I was the one that had to be seated 2 hours on it, without a place to rest my back.
kombi Regionalni za 14 putnika, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 3. pro 2022.
