PA
Philip AAfter twice confirming my reservation and confirming that the trip would go ahead I had a voicemail message the evening before to say it would not as the other passengers had cancelled. I had a phone conversation in which the representative of the company was very unhelpful. In the end they had further bookings that evening and the trip was back on. We were told the van would arrive at about 9.30 but it arrived at 08.50 before we had checked out and we were pressed repeatedly to hurry up. All in all a very stressful booking and not one I would ever repeat.
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 17 בספט׳ 2026
MG
Manish GEverything was wonderful, but I did end up with the last seat, and the air conditioning wasn’t quite working right for me.
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 13 באוג׳ 2026
RS
Roman SWe booked a transfer from Sigiriya to Kandy through 12Go Asia. The listing clearly said hotel pickup and hotel drop off, and because of that we had to enter both a pickup address and a drop off address when booking.
Quick note before anything else: the driver was great. Very friendly, drove carefully, no complaints at all about him. This review is only about how the transfer was organized, not about him.
Pickup went fine, he picked us up right on time at the address we gave. Drop off was a different story though. Instead of taking us to our hotels, all five passengers (3 independent groups) were dropped off at Kandy City Center. Everyone was confused, since we had paid specifically for a hotel to hotel transfer. That's the whole reason we booked it that way instead of just grabbing a tuk tuk ourselves.
When we called about it, we were basically told this was our fault and that they "always do it this way." That doesn't really add up though, since if drop off was never going to be at the hotel, why would they ask us to enter a specific drop off address at all?
We arrived around noon but I imagine getting left in a busy public area in the evening instead of at your hotel isn't great, especially if you're traveling alone and then have to find and pay for a tuk tuk on top of what you already paid for the transfer.
Bottom line: great driver, but the actual service didn't match what was booked, and the way they handled it afterward wasn't good either. If a proper hotel drop off matters to you, I'd double check this before booking.
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 9 ביולי 2026
BD
Bradley DHeshan was very friendly and very knowledgable of the route, would recommend this to anyone wanting a reliable driver .3644114221982E+24;
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 5 ביוני 2026
NB
Nathanel BTop
סיגיריה – קאנדי, taxi קומפורט 3 מקומות, Real Lanka Holidays (Real Lanka Holidays), 7 באפר׳ 2026
RR
Ruth RBooking is smooth. In 12go website specifically said that pick up from the hotel and drop off. Then the operator said it is pick up the just Kandy Center. Driver and the agency doesnt coordinate properly. We went roaming around Siguriya for 2 hours for another passenger. Which could have avoided if 1. Pick up is arrange properly and 2. Set boundaries for passenger that is he or she doesnt show up in 15 minutes time, she or he will be left. Also the car doesnt almost have AC. The driver keeps on saying because its hot outside. Where in fact its colder outside when you put down the window.
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 16 במרץ 2026
CS
Claudia SThe Driver, Rusad, was very friendly. He arrived on time, drove well and carefully. He was very kind and helpful. I can reccommend him!
סיגיריה – קאנדי, taxi קומפורט 3 מקומות, Real Lanka Holidays (Real Lanka Holidays), 10 במרץ 2026
NF
Nuria FThe driver was very polite, friendly and punctual. Nothing bad to say, everything was great!
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 1 במרץ 2026
S
Stephen Set off 30mins late. Took 3hrs but there was a huge traffic jam in Matala; looked like it was a normal occurrence.
Other than that, great.
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 27 בפבר׳ 2026
RB
Robin BThere was no A/C, seats were falling apart with large amounts of foam exposed & it took 2 hour longer than advertised.
סיגיריה – קאנדי, ואן מיניוואן, Real Lanka Holidays (Real Lanka Holidays), 26 בפבר׳ 2026
