SM
Silviu MI booked transport from Koh Samui to Penang. The evening before departure I was informed there was a “problem” and that my original transfer would not operate. I was instructed to be at Raja Ferry at 5:30am instead.
When I arrived, there was no van and no clear contact person. After waiting and multiple calls/messages, I had to purchase my own ferry ticket to Don Sak and arrange my own transfer to connect with the bus.
From Don Sak onward the bus journey ran smoothly, and to their credit the ferry ticket I purchased was refunded. However, the early morning coordination was poorly handled and unnecessarily stressful.
Clearer communication and proper pickup organization would have avoided the confusion and extra cost/time.
Transport was completed, but the experience — especially the morning transfer — was not well managed.
Koh Samui à Penang, Bus Bus + Van + Ferry, TransBaanTon, 12 févr. 2026
BE
Brett EI booked two seats. My wife did not come. My spare seat beside me, which gave me space in a small van, was later filled. I paid for the seat. I should be able to use it.
Koh Samui à Penang, Ferry Ferry + Van + Van, KST Travel (KST Travel), 17 janv. 2026
MG
Markus GJust in time, nice view
Koh Samui à Penang, Ferry Ferry + Van + Van, KST Travel (KST Travel), 31 juil. 2025
GP
Georg POrganisation worked very well.
Unfortunately, both drivers were hard.
1st vehicle was very tight, air cond worked Bad. 2nd van was good.
Koh Samui à Penang, Ferry Ferry + Van + Van, KST Travel (KST Travel), 23 juil. 2025
D
David Such an experience
Koh Samui à Penang, Bus Bus + Van + Ferry, TransBaanTon, 21 juin 2025
WA
Wuri ANo issue with the e-ticket, KST also sent a helpful guideline and - unlike 12Go CS - they respond our questions with a helpful answer and immediate. Driver in Donsak and Hat yai come on time, unfortunately in Donsak, the driver delayed the departure because he waited, which is all of us had to wait then, for 1 customer who was then dropped by in the middle otw to Hat yai. The van from Donsak is far from comfortable, especially the seat, but the van from Hat yai is new, clean, and comfortable.
Koh Samui à Penang, Ferry Ferry + Van + Van, KST Travel (KST Travel), 24 mai 2025