KP
Knut PExcellent driver. Save & efficieny
De Sapa à Hanoï, Taxi SUV 4 places, OUROS Travel (Ouros Travel), 17 juil. 2025
PP
Philippe PLe taxi est arrivé plus tôt et nous étions prêts, nous avons pu démarrer le trajet Sapa Hanoï 15 minutes plus tôt.
Malgré ce départ en avance, nous sommes arrivés 30 minutes en retard alors qu'il n'y avait aucun bouchon. Le taxi roulait très lentement, et nous nous faisions doubler par les cars. Aucun intérêt de réserver un taxi pour gagner du temps normalement.
De plus impossible d'avoir une température correcte dans le véhicule
De Sapa à Hanoï, Taxi Confort 3 passagers, OUROS Travel (Ouros Travel), 3 juil. 2025
RK
Rachel KOur driver was fantastic! He arrived early and helped us with our bags. He was very kind and hospitable and made sure we were comfortable throughout the journey. He got us back to our destination safely and quickly. I would 100% reccomend him again.
De Sapa à Hanoï, Taxi SUV 4 places, Saigon DMC (Công Ty TNHH Saigon Dmc), 27 mai 2026
CK
Christian KWell, on the first leg the driver was continuously fiddling with his phone. Which is. In my world, a serious security risk. When I asked him to stop doing it, he did. Later on, he started to fall asleep. I WhatsApped you about it and asked for another driver. Never got a response from you (Ouros), but apparently you talked to the driver who then complained to me.
In the second leg, he drove much better.
But your customer service is bad.
De Sapa à Hanoï, Taxi Confort 3 passagers, OUROS Travel (Ouros Travel), 13 avr. 2026
IG
Ivory GThe driver was on time at the designated pick-up point. Everything went smooth!
De Sapa à Hanoï, Taxi SUV 4 places, Saigon DMC (Công Ty TNHH Saigon Dmc), 26 mars 2026
MK
Meralli KExcellent driver, car was very nice too
De Sapa à Hanoï, Taxi Confort 3 passagers, Saigon DMC (Công Ty TNHH Saigon Dmc), 24 mars 2026
MP
Marie PDriver was pleasant until he got stressed and then was shouting on the phone to the hotel we couldn’t find. He wanted us(3 older 60 year old woman to get out the car with three 20kg suitcases and walk a couple of blocks In Hanoi, we refused as we had paid for a taxi to our hotel. The GPS told him the road was closed but it was actually open. He was raising his voice over the phone to the reception staff when they tried to explain how to access the front of the hotel. We got to the front door by car eventually and he never said good bye just got back in his car. I feel every one in Vietnam has been so welcoming and polite. This man didn’t seem to know the Vietnamese way as we have used your taxi service a few times and always been very happy.
De Sapa à Hanoï, Taxi SUV 4 places, OUROS Travel (Ouros Travel), 15 mars 2026
PP
Patrick PComfort and Convenience are so important for us when traveling and that is exactly what we received! It was such a great experience, will definitely book with 12GO when we have our next trip in Vietnam!
Also the drivers are always on time and very responsive!
De Sapa à Hanoï, Taxi Limousine 9 pax, Sapaking Limousine, 9 mars 2026
AV
Anil VTook way too long to reach. Expected travel time: 4h to 4h 30m. It took us 5h 45m to reach.
De Sapa à Hanoï, Taxi SUV 4 places, Saigon DMC (Công Ty TNHH Saigon Dmc), 19 févr. 2026
PJ
Paul JAll good with the operator but just wanted to add up our driver during Sa Pa to Hanoi travel got sleepy on one of the sequence he almost got to the right side of the road luckily I was awake during that time I was able to hold the cars wheel and ask the driver to take a rest or break on to the next gas station stop
De Sapa à Hanoï, Taxi SUV 5 passagers, Daily Limousine, 5 févr. 2026