KT
Kohei TNaluang was excellent — they replied quickly and were very helpful throughout. When our train was cancelled, they explained the alternatives clearly and arranged the change without delay.
12Go, on the other hand, was disappointing. Their responses were slow, and they sent us incorrect information: the voucher showed a departure time and train number that didn’t exist on the official timetable. We only got it fixed because we noticed the mistake ourselves and pushed back. Without that, we would have gone to the station at the wrong time.
از وانگ وینگ به لوآنگ پرابانگ, قطار #D84 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), ۱۹ اوت ۲۰۲۶
PW
Patrick WExcellent ride right on time.
از وانگ وینگ به لوآنگ پرابانگ, قطار صندلی درجه دو, Laos Railway by Family Service, ۷ اوت ۲۰۲۶
TO
Tamas OOverall, I had a good trip. However, I would like to mention an issue regarding the enforcement of your luggage policy.
I had to remove my bug spray from my suitcase because it was confiscated, as I was told that aerosols are not allowed at the stations between Vientiane and Luang Prabang (my route included a stop in Vang Vieng). However, my bug spray was not confiscated at Vientiane station when I began my journey.
If aerosols are prohibited at all stations, why was I allowed to carry it through the departure station but required to dispose of it later? This inconsistency was confusing.
In addition, my friend was carrying flammable items such as spray cans and perfume, and he was allowed through without any issue.
I would appreciate it if the rules could be applied consistently to all passengers rather than being enforced selectively. Thank you.
از وانگ وینگ به لوآنگ پرابانگ, قطار #D84 صندلی درجه دو, Laos Railway by RG Adventure (RG Adventure ), ۲۶ ژوئن ۲۰۲۶
SR
Stuart RVery well organised, clean, modern, comfortable
از وانگ وینگ به لوآنگ پرابانگ, قطار #D84 صندلی درجه دو, China Railway (中国铁路), ۱۵ ژوئن ۲۰۲۶
CW
Carole WNice way to travel between cities. Speed train affortable.
از وانگ وینگ به لوآنگ پرابانگ, قطار #C92 صندلی درجه دو, China Railway (中国铁路), ۸ مه ۲۰۲۶
AH
Anthony HDidn't send me my ticket. When you did I didn't get qr code from railway company. Probably not enough time.
از وانگ وینگ به لوآنگ پرابانگ, قطار صندلی درجه دو, Laos Railway by Family Service, ۲۸ آوریل ۲۰۲۶
MC
Michael CA very clean and efficient train station and train service.
از وانگ وینگ به لوآنگ پرابانگ, قطار صندلی درجه دو, Laos Railway by Family Service, ۲۸ آوریل ۲۰۲۶
DM
David MIt's the holiday season so I should have guessed it - crowded and sat at opposite end of train from my partne. First class next time at this time of year
از وانگ وینگ به لوآنگ پرابانگ, قطار #K12 صندلی سخت, China Railway (中国铁路), ۱۶ آوریل ۲۰۲۶
GM
Gila MComfortable even though we were in second class
از وانگ وینگ به لوآنگ پرابانگ, قطار #C82 صندلی درجه دو, China Railway (中国铁路), ۳ آوریل ۲۰۲۶
RE
Roger ELost another knife, due to security scanning, like going on a plane. Nice ride, smooth, full up. Noisy tourists. On time exactly.
از وانگ وینگ به لوآنگ پرابانگ, قطار صندلی درجه دو, Laos Railway by Family Service, ۲۵ مارس ۲۰۲۶