EP
Etienne PWe booked a bus from Hoi An to Da Lat at 21h30. The bus belonged to HM Happy Cars. At 20h40, we received the standard confirmation e-mail with meeting time and place. There, I noticed that the time was wrong: the meeting time was written as 23h30. When I texted, they apologized and said that there were delays due to public holidays. Then, when I tried to get more information and find a solution, they first ignored my calls and texts until I found another number. Once at the bus, we realized that they had in fact simply canceled our bus due to insufficient customers and put us on a later one without warning. They lied to us on the phone and by message. We would have accepted this if they had simply been honnest with us, but this is highly unprofessional.
The bus was also less confortable than all other we were on before in Vietnam (shorter cabins despite being a 22 cabin) and the driver was driving like a full on maniac the whole way! Impossible to sleep as you'd fly in your cabin and very scary for your own safety!
In short, our worst night bus in Vietnam.
از هوی آن به دالات, اتوبوس Cabin 24, Hoang Minh Limousine, ۲۲ اکتبر ۲۰۲۶
EC
Ethan CThe bus was delayed by over 3 hours, the cabin bed did not recline at all for a 12 hr overnight journey, the staff were uninformative
از هوی آن به دالات, اتوبوس VIP 22, An Phu Hoi An Travel, ۱۳ اکتبر ۲۰۲۶
GW
Guy WDriver honked the horn literally the entire night journey. Impossible to get any sleep
از هوی آن به دالات, اتوبوس Cabin 32, Viet Lao Bus, ۲۸ اوت ۲۰۲۶
SS
Silvana SI missed a professional communication between Viet Lao and 12go. The bus I paid for was fully booked. I had to take another one, but 12go continued to send information about the fully booked bus.
Oddly enough, whenever we book, we always get seats at the back of the bus, despite asking otherwise.
از هوی آن به دالات, اتوبوس Cabin 22, Viet Lao Bus, ۸ اوت ۲۰۲۶
NW
Nicholas WBus arrived early 3 hours early.charging ports did not work.
از هوی آن به دالات, اتوبوس کابین VIP, An Phu Travel, ۷ اوت ۲۰۲۶
IL
Irene LI booked it from Hoi An to Dalat, it was meant to arrive at 8am and it arrived at 6am. Left me at a petrol station and the bus made one stop (10 hour drive) at 2 am after 6 hours.
از هوی آن به دالات, اتوبوس تختخواب شوی درجه 1, An Phu Travel, ۶ اوت ۲۰۲۶
DY
Debby YThe beds are very small and narrow compared to other sleeper bus I have been on. I felt as if iwas in a coffin!
Im only 160 m and having a backpack which couldn't fit into the small storage at the end of the bed was not ideal
از هوی آن به دالات, اتوبوس Cabin 32, Viet Lao Bus, ۶ اوت ۲۰۲۶
GR
Gilian RWe arrived 2 hours early. The driver was driving very roughly so we could sleep well.
از هوی آن به دالات, اتوبوس کابین VIP, An Phu Travel, ۳۱ ژوئیه ۲۰۲۶
KH
Katy HVery bumpy experience
از هوی آن به دالات, اتوبوس کابین VIP, An Phu Travel, ۱۲ ژوئیه ۲۰۲۶
JH
Julia HVery Basic and not as advertised.
از هوی آن به دالات, اتوبوس تختخواب شوی درجه 1, An Phu Travel, ۷ ژوئیه ۲۰۲۶