StarMart Express
- Reviews
درباره StarMart Express
اتوبوس روش راحتی برای سفر است فارغ از اینکه نیاز داشته باشید به شهر مجاور بروید که تنها چند ساعت فاصله دارد یا اینکه سفر طولانیتری بروید و از کل کشور بگذرید. هر چقدر بودجه داشته باشید، اتوبوسها نیازهای شما را برآورده میکنند. اتوبوسهای سریعالسیر مقرون به صرفهترین قیمت بلیط را برای مسافرانی ارائه میدهند که پول کمی برای هزینه کردن دارند. گزینههای VIP برای آنهایی مناسب است که نمیخواهند از راحتی خود بگذرند. قبل از سوار شدن به اتوبوس، حتماً نوع خدماتی که بهترین گزینه برای شماست را انتخاب کنید. برای سفر طولانی به دنبال اتوبوس VIP یا درجه یک باشید که بدون توقف تا مقصدتان میرود یا فقط به تعداد کمی از ایستگاهها در طول مسیر رجوع میکند. اتوبوسهای سریعالسیر یا محلی در بسیاری از موارد ممکن است گزینه قابل قبولی برای سفرهای کوتاهتر باشند، اما برای سفرهای طولانیتر اغلب بهترین خرید نیستند. قبل از رفتن جدول زمانی را مطالعه کنید چون برای بسیاری از مقصدهای طولانیتر فقط اتوبوسهای شبانه وجود دارد، و برخی از آنها صندلیهای پهنتر یا تختخواب شو برای اینگونه سفرها ارائه میدهند. برای بلیط اتوبوس خود با StarMart Express رزرو آنلاین انجام دهید. بررسی سایر مسافران به شما کمک میکند بهترین بلیط و درجه اتوبوس را انتخاب کنید.
ایستگاههای پرطرفدار StarMart Express
ایستگاههای اصلی تحت پوشش اتوبوسهای StarMart Express این موارد است:
- میدان تایمز برجایا
- برج گلدن مایل
- ملاکا سنترال
- تی بی اس کوالالامپور
- فرودگاه بینالمملی کووالالامپور 2 (KLIA2)
- بون لی
- مرکز پزشکی ماخوتا
- فرودگاه بین المللی کوالالامپور (KLIA)
- ترمینال اتوبوس لارکین
- باترورث
مقصدهای برتر StarMart Express
اتوبوسهای StarMart Express در تعدادی از مسیرها تردد میکنند و اینجا لیستی از برخی از پرطرفدارترین آنها آمده است:
- کوالالامپور - سنگاپور
- سنگاپور - کوالالامپور
- مالاکا - سنگاپور
- مالاکا - فرودگاه بین المللی کوالالامپور (KLIA)
- سنگاپور - مالاکا
- فرودگاه بین المللی کوالالامپور (KLIA) - مالاکا
- فرودگاه بین المللی کوالالامپور (KLIA) - سنگاپور
- مالاکا - جوهور بهرو
- فرودگاه بین المللی کوالالامپور (KLIA) - باترورث
- جوهور بهرو - فرودگاه بین المللی کوالالامپور (KLIA)
قیمت بلیطها و درجه اتوبوسهای StarMart Express
یکی از بهترین نکتهها در مورد سفر با اتوبوس این است که تقریباً میتوانید سفرتان را شخصیسازی کنید و آن را مطابق با الزامات خود برای حریم خصوصی و راحتی خود تنظیم کنید. درجات و انواع مختلفی از اتوبوسها نیازهای مختلف مسافران را برآورده میکند. ارزانترین سفرها معمولاً توسط اتوبوسهای درجه استاندارد ارائه میشود. آنها ممکن است محلی، سریعالسیر یا معمولی نامیده شوند. اینها انتخاب خوبی برای سفرهای کوتاهتر هستند. اتوبوسهای دارای صندلی تختخواب شو یا VIP برای هر دو سفرهای طولانیتر و شبانه خوب هستند. ممکن است صندلیهای تختخواب شو یا صندلیهای تکیهدار نرم و پهن ارائه دهند، برخی مواقع به همراه گزینههای پیام داخلی، پتو، نوشیدنیهای غیر الکلی، و اسنک، یا وعدههای غذایی اصلیتر در داخل اتوبوس یا در طی توقفهای سرویس بهداشتی یا سوختگیری مجدد. اتوبوسهایی که شبانه سفر میکنند به شما امکان صرفهجویی در هزینه اتاق هتل را میدهند، اما برای اطمینان از داشتن راحتترین سواری حتماً درجه اتوبوس خود را عاقلانه انتخاب کنید. قیمتها همیشه به مسافتی که طی میکنید و نوع اتوبوس بستگی دارد. برای برخی، حتی در سفرهای کوتاهتر، ارزش دارد که مقداری پول اضافی سرمایهگذاری کنید و یک صندلی در اتوبوس VIP بخرید چون میتواند دو برابر این هزینه در زمان شما نسبت به سفر با اتوبوس معمولی صرفهجویی کند.
سفر با اتوبوس: مزایا و معایب
مزایای سفر با اتوبوس
- اتوبوس بهترین گزینه برای رفتن به مقصدهایی است که راه ارتباطی با قطار یا هواپیما ندارند. شبکه اتوبوسها اغلب تقریباً کل کشور را پوشش میدهد، و مسیرهای آن خوب بوده و مدت زیادی است که تأسیس شده است.
- برخلاف سفر هوایی و برخی مواقع سفر با راهآهن، اتوبوس گرفتن نیازمند رسیدن زودتر به ایستگاه اتوبوس نیست. اعلام حضور، حتی در مسیرهای بینالمللی، زمان زیادی طول نمیکشد. میزان بار مجاز معمولاً خیلی مسافر پسند است، و هزینه اضافه بار، در صورت رسیدن به محدودیت، معمولاً خیلی زیاد نیست.
- بلیط اتوبوس همچنین میتواند نسبت به بلیط هواپیما یا قطار سریعالسیر مقرون به صرفهتر باشد. همیشه گزینههای مختلف از درجات بلیط برای همه بودجهها وجود دارد. گزینههای استاندارد ارزانتر ممکن است مقداری کند باشد و راحتی اعلا ارائه ندهد، اما در هر صورت قابل قبول است و شما را به مقصد میرساند. در مسیرهای طولانیتر، توقف برای سرویس بهداشتی و نیز هزینه اسنک، آب، و برخی مواقع لوازم بهداشتی و پتو تقریباً همیشه در قیمت لحاظ شده است.
- اگر برای بیشتر هزینه کردن آماده هستید، برخی از اتوبوسهای VIP صندلیهایی ارائه میدهند که قابل مقایسه با درجه تجاری در هواپیما است که صندلیهای تکیهدار نرم و پهن، پتو، مسافران کمتر، و مزایای زیاد دیگری دارد تا سفرتان را به مسافرت دلپذیری تبدیل کند.
معایب سفر با اتوبوس
- ترمینالهای جدیدتر اتوبوسهای بین شهری خیلی اوقات در خارج از شهر و نزدیک بزرگراههای بزرگتر واقع شدهاند تا امکان اجتناب از ترافیک شهری را به اتوبوسها بدهند. متأسفانه، ممکن است چالشهای بیشتری برای مسافران نیز ایجاد کند. رسیدن به این ترمینال میتواند مشکل باشد چون در برخی از مقصدها محدودیتهایی برای وسایل نقلیه مجاز برای ورود به ترمینال وجود دارد، و شما باید برای رسیدن به آنجا از حاملهای مخصوص استفاده کنید. این به هزینههای بالاتر منجر میشود چون ممکن است قیمتها تورمی باشد. زمان اضافی را نیز محاسبه کنید اگر در طی ساعات شلوغی سفر میکنید، مخصوصاً اگر با موقعیت ترافیکی در نقطه شروع خود آشنایی ندارید.
- اتوبوسها احتمالاً آن وسیله حمل و نقلی هستند که نسبت به قطار یا هواپیما بیشتر از برنامهزمانی خارج میشوند. آنها به شدت به موقعیت جاده وابسته هستند که برخی مواقع میتواند غیر قابل پیشبینی باشد، تصادف، کارهای ساخت و ساز جاده، انحراف از مسیر اصلی و سایر موارد. این قضیه مخصوصاً برای سفرهای انجام شده در طول آخر هفتهها، فصل گردشگری، یا تعطیلات ملی صدق میکند. حتماً این مسئله را در نظر داشته باشید و سفرهای بعدی را نزدیک به هم در نظر نگیرید.
- سفر در برخی مسیرها یا در طی پرطرفدارترین دورهها ممکن است نیازمند رزرو از قبل باشد. به خاطر داشته باشید که همیشه امکانپذیر نیست که در ایستگاه اتوبوس حاضر شوید و سوار اتوبوس بعدی شوید – ممکن است همه بلیطها فروخته شده باشد، بنابراین سفر خود را بر این اساس سازماندهی کنید.
بررسیهای شرکت StarMart Express
M
اتوبوس سریع, StarMart Express, ۱ سپتامبر ۲۰۲۶
The driver left without us from Tuas Checkpoint in the middle of the night with no public buses in service. We had to get help from ICA to get out.
G
اتوبوس اکسپرس 27, StarMart Express, ۱ سپتامبر ۲۰۲۶
Rude receptionist at kiosk in Singapore. She was rude to me on two seperate occasions. 3rd time of attempting to get our tickets my partner got them... all nice and smiley then. Perhaps she is in wrong job. Can supply more details of her should you wish to follow up. Coach actually never made destination. It was running late so I assume this was f9r.operational reasons. It's the lack of notice from the driver and clarity that is the issue here. Would I use you again? Yes once more to return on our booked ticked back to.Singapire. and that will be it.
C
اتوبوس اکسپرس 27, StarMart Express, ۳۰ اوت ۲۰۲۶
This was one of the worst and most frightening travel experiences I have ever had.
I booked this journey through 12Go, with Starmart Express, from Kuala Lumpur to Singapore. Booking reference 25006384.
WE WERE ABANDONED AT IMMIGRATION.
Let me be very clear: we did NOT simply “miss the bus”.
We were two passengers — a mother and her daughter — completing the mandatory immigration process to enter Singapore.
Before getting off the bus, I specifically asked the driver whether we would return to the same bus. He said yes.
We therefore left a bag with snacks and my phone charger inside the bus.
Immigration was quick. We were NOT gone for 20 or 30 minutes. We came out and the bus was simply gone.
At around 11 PM, we were left alone in a foreign country, with a child, our luggage and no transportation.
No staff.
No information.
No phone call.
No assistance.
And here is the part that makes this even more outrageous: the driver apparently had time to get off the bus and smoke, leaving us waiting around 25 minutes, but could not wait a few minutes for two passengers completing immigration.
How can a company operating an international route leave two confirmed passengers behind?
And it got even worse.
Another Starmart bus arrived afterwards. We explained everything and asked for help.
THEY REFUSED TO TAKE US.
We had a valid, fully paid ticket.
My daughter was extremely nervous. We were desperate and crying.
I sent dozens of WhatsApp messages to Starmart asking for help. Nobody answered.
My belongings were still inside the original bus, including my bag and charger, and they have still not been returned to me.
And 12Go has been just as disappointing. I have contacted 12Go about this incident and received no meaningful assistance or proper response to my complaints.
And as if abandoning passengers wasn't bad enough, the bus itself was far from what was advertised:
• The journey took more than 6–7 hours.
• The massage function on the seat did not work.
• The charging system did not work.
• And after spending hours on that bus, we were simply abandoned at immigration at night.
Thankfully, strangers showed us more humanity than the company we had paid to transport us.
Another bus driver saw our situation and stopped to help us. A kind stranger helped us find a train station. We eventually managed to get a Grab to our accommodation.
This is NOT customer service.
A transportation company is paid to take passengers to their final destination — not abandon them at immigration and leave them to figure out how to survive the situation themselves.
This was not a minor inconvenience.
It was frightening, irresponsible and completely unacceptable.
I strongly recommend that 12Go and Starmart investigate this incident and take responsibility.
I would NEVER use this company again, and I strongly advise other travellers — especially anyone travelling with children — to think twice before booking this service.
F
اتوبوس سریع, StarMart Express, ۳۰ اوت ۲۰۲۶
the driver have seen a movie or something on mobile phone all the trip will driving 😵💫
stop for toilet only after 3 hrs
next time I try to use train 👋
E
اتوبوس اکسپرس 27, StarMart Express, ۳۰ اوت ۲۰۲۶
We boarded the first bus which was good but before we got to KL, we were asked to alight and were transferred to a bus that was very sub standard. I enjoyed my bus to singapore, but not this ride
P
اتوبوس اکسپرس 27, StarMart Express, ۳۰ اوت ۲۰۲۶
Unfortunately, a 5 hours bus became a 8-9 hour bus.. would also be nice to have charging ports in the bus for tourists. Also i bought a wrong ticket by accident one time and could neither sell it or return it.. so i had to buy a new one.
B
اتوبوس اکسپرس 27, StarMart Express, ۲۴ اوت ۲۰۲۶
First of all, I had a question regarding immigration—specifically, which tour number I was supposed to enter—but unfortunately, I received no reply. As a result, I had to sort it out just before the trip, which caused quite a bit of stress. Furthermore, the drivers were very unfriendly; we were constantly threatened that we weren't allowed to eat or drink on the bus, or else we would be thrown off. We also had to switch buses at the Kuala Lumpur city limits, as apparently only one bus was authorized to drive within the city—something we hadn't been aware of beforehand. For me, it’s a "never again." The bus itself was comfortable, and it could actually have been a pleasant journey
E
اتوبوس اکسپرس 27, StarMart Express, ۲۳ اوت ۲۰۲۶
Confortable bus but not on time (+ 2 hours vs planned) on a journey of 5h
D
اتوبوس اکسپرس 27, StarMart Express, ۲۱ اوت ۲۰۲۶
The bus itself was clean and well-maintained, although it was already showing some signs of age. The driver’s driving style was safe and competent. However, the announced 10:00 a.m. departure referred to a shuttle to the central departure point. The actual departure from Kuala Lumpur was therefore not until an hour later.
The lady at the check-in counter was extremely disinterested and at times rather rude. She provided hardly any answers to passengers’ questions, which caused considerable uncertainty among the passengers before departure on the shuttle.
V
اتوبوس اکسپرس 27, StarMart Express, ۱۹ اوت ۲۰۲۶
Enjoyable drive, good nus and driver. The trip lasted 1,5 h more than expected
Y
اتوبوس اکسپرس 27, StarMart Express, ۱۸ اوت ۲۰۲۶
The driver was coughing and making disgusting noises the entire ride. We did not feel safe, for fear of getting sick. Horrible sounds.
S
اتوبوس اکسپرس 27, StarMart Express, ۱۶ اوت ۲۰۲۶
First, the operators at the ticket counter were very rude; we had to take two buses to arrive at the destination (it was not said in the ticket). Second: we discovered only when we hopped on the bus after a 20 minutes stop that we could not eat or drink inside the bus, for the entire 6.5h of the trip (it should have been a 5h trip but the operator was late at the pickup and we lost some time both for traffic - not their fault obviously - and to wait the second bus). I took tons of buses in Asia and this is the first time it happens. Moreover, the "co-pilot" watched videos and socials for the entire trip with a very high volume (we could hear it from the upper deck). My seat was also broken since I could not adjust it. I would not recommend this bus operator.
S
اتوبوس اکسپرس 27, StarMart Express, ۱۶ اوت ۲۰۲۶
We went to the ticket office in Boonlay. There was a very unfriendly women. They gave us a our ticket and no more informations more. We we’re not sure where our bus starts so I asked again and she was really unfriendly. For a foreign visitor is no explanation on the voucher or anything else. The staff didn’t help. So I would never book again this tour.
E
اتوبوس اکسپرس 27, StarMart Express, ۱۳ اوت ۲۰۲۶
Departure was chaotic as the bus did not leave from the mentioned location but from another location which took about an hour all together to reach with a small shuttle.
After the toilet stop, the driver litterally agressively shouted in the speakers that he would kick out of the bus anyone seen drinking or eating, despite no previous instructions given. Strange that we are expected to seat during 7 hours without drinking.
2 stops made later on without any defined purpose whereas already running late (not intended for passengers). At Malaysia border crossing, we waited 15 minutes 2 passengers that were just eating, bringing an additionnal delay...
Company displays 'massage seats', but the massage fonction does not actually work.
Noticeable point : we went through Tuas check-point, which was extremely quick.
Maybe this was just one bad experience out of many trips, but I would not go with this company again.
P
اتوبوس اکسپرس 27, StarMart Express, ۱۲ اوت ۲۰۲۶
7 hours trip, really too long from Singapire to KL! We had also to wait a smaller bus to change after TBS in order to reach Times Square and it was not clear at the booking and payment.
J
اتوبوس اکسپرس 27, StarMart Express, ۱۲ اوت ۲۰۲۶
Lang waiting für everything
N
اتوبوس اکسپرس 27, StarMart Express, ۱۲ اوت ۲۰۲۶
The bus itself was OK, nice big seats with legrest and back could go down. Driver hardly spoke English. Was also not too friendly but OK.
Most annoying was we had to be at Berjaya Times Square before 9AM for our bus at 9.30AM just to find out after 9.30 there was no bus coming and we were all transported to main busstation. (Chaotic) There the bus departed at aprox 10.45AM. We were supposed to arrive at SIN around 2.40PM but we arrived only at aprox 5.30PM at Golden Mile Tower.
T
اتوبوس اکسپرس 27, StarMart Express, ۹ اوت ۲۰۲۶
Dirty bus not a direct service as advertised point to point.
Bearded us all into two cramped mini buses to transfer us to a bus depot. Left hours late arrived hours late.
I was left stranded at Singapore customs as were other passengers. The driver just left.
The bus was aged dirty and no toilet on board and nothing worked properly as for seat adjustment.
I am considering reporting this company to Malaysia regulators and consumer and tourism ministers .
I will never ever use another Malaysian bus service.
C
اتوبوس اکسپرس 27, StarMart Express, ۸ اوت ۲۰۲۶
The journey was much longer than advertised and we had to change busses unannounced and without apparent reason. The second bus was a budget one and people even had to stand.
Y
اتوبوس اکسپرس 27, StarMart Express, ۸ اوت ۲۰۲۶
Suoercomfy Bus and very good driver. Would Travel with This Bus again but from TBS.
S
اتوبوس اکسپرس 27, StarMart Express, ۶ اوت ۲۰۲۶
3 hours delay, we lost a day in the bus
R
اتوبوس اکسپرس 27, StarMart Express, ۵ اوت ۲۰۲۶
comfortable bus drive, however an unexpected detour after the border, and a dropoff at a station in KL, followed by a sudden change of bus at a gas station in KL. in total 6.5 hrs drive. some communication on these events would have been helpful.
M
اتوبوس اکسپرس 27, StarMart Express, ۵ اوت ۲۰۲۶
Bus was very comfy but we had like 4 hours delay (not really their fault but there was no communication regarding why when where we are stopping) also the stop we had was a bit sketchy. We would have preferred a stop with a proper cafe or something like that.
E
اتوبوس اکسپرس 27, StarMart Express, ۲ اوت ۲۰۲۶
The bus arrived 3 hours late in Singapore. Thus we missed our connection in Singapore. The staff on the bus gave zero explanation what was going on, let alone an excuse.
K
اتوبوس اکسپرس 27, StarMart Express, ۳۰ ژوئیه ۲۰۲۶
Bus was not on time picking us up. Then we drove a bit and then was stopped for about 1 hour before getting on a new bus and picking more people up. Whole thing took over 8 hours. Understandably traffic was some but being late and then waiting around when not told this was the biggest delays
K
اتوبوس اکسپرس 27, StarMart Express, ۲۹ ژوئیه ۲۰۲۶
Driver was very loud talking the whole journey so was very annoying, pretty much shouting the whole time
I
اتوبوس اکسپرس 27, StarMart Express, ۲۷ ژوئیه ۲۰۲۶
Good experiencie in overall, comfort bus, ac, with space I am not giving 5 stars due to the time, you can expected doing the journey between 6-hours depending on the traffic, 5 hours is unrealistic.
H
اتوبوس اکسپرس 27, StarMart Express, ۲۲ ژوئیه ۲۰۲۶
Great seats lots of space
I
اتوبوس اکسپرس 27, StarMart Express, ۲۰ ژوئیه ۲۰۲۶
Instructions need to be improved for occasional travellers that are not used to taking the bus. Luckily we found another traveler that helped us find the way.
We had to change bus 2 Times: at the Malaysian border -where the wait was nearly 1h for the other bus to come, and then at the entry of Kuala Lumpur, for a mini van ( I have to say the driver of the mini van was such a terrible driver, driving very dangerously without any consideration to security and passengers he was driving). We departed on time (11:30) but arrived very late (20:30) probably due to traffic mostly , but also unnecessary waiting times.
A
اتوبوس اکسپرس 27, StarMart Express, ۱۸ ژوئیه ۲۰۲۶
Apart from 2h delay, it was a comfortable ride
H
اتوبوس اکسپرس 27, StarMart Express, ۱۶ ژوئیه ۲۰۲۶
Excellent trip and excellent seats.
Enjoyed a lot
P
اتوبوس سریع, StarMart Express, ۱۴ ژوئیه ۲۰۲۶
My wife had a bad stomach, driver took the time to make another stop, highly appreciated!
T
اتوبوس اکسپرس 27, StarMart Express, ۱۲ ژوئیه ۲۰۲۶
Wasn’t sure where the stop was and I got a text beforehand from the operator with a photo of the stop - so helpful to know I was in the right place. Bang on time and got me where I needed to go. Definitely recommend (also the massage chairs on the bus were great - so much legroom too!)
T
اتوبوس اکسپرس 27, StarMart Express, ۱۲ ژوئیه ۲۰۲۶
We arrived 1.5h too late, and people were not friendly.
J
اتوبوس اکسپرس 27, StarMart Express, ۱۱ ژوئیه ۲۰۲۶
Left on time, comfortable journey and good safe driving
M
اتوبوس اکسپرس 27, StarMart Express, ۹ ژوئیه ۲۰۲۶
Happy and Save Journey
Thank you
P
اتوبوس اکسپرس 27, StarMart Express, ۸ ژوئیه ۲۰۲۶
Good seats, but the bus was late.
P
اتوبوس اکسپرس 27, StarMart Express, ۷ ژوئیه ۲۰۲۶
The people on the office is rude and angry all the time, they do not give a pleasant service, unless the driver he was nice-ish. The bus departure was late. They dont help you to store the luggage in the bus. And the worst is that the arrival point was the B time square in the city center of KL, but instead they left us in another bus terminal 6 km away from the centre. Bad service.
D
اتوبوس اکسپرس 27, StarMart Express, ۴ ژوئیه ۲۰۲۶
Look I see a lot of people complaining about it yes it was late but 2 hours but what do you expect. The bus was comfortable
G
اتوبوس اکسپرس 27, StarMart Express, ۴ ژوئیه ۲۰۲۶
driver was rude. please reprimand him
O
اتوبوس اکسپرس 27, StarMart Express, ۳ ژوئیه ۲۰۲۶
Trip was smooth with no hiccups. To my amazement the boat had free wifi
G
اتوبوس اکسپرس 27, StarMart Express, ۳۰ ژوئن ۲۰۲۶
The bus arrived to pick up almost an hour late and we arrived at Singapore almost two hours lather than the set time. My seat didn't have the lever to get the feet cushion up and also the massage feature wasn't working
S
اتوبوس اکسپرس 27, StarMart Express, ۳۰ ژوئن ۲۰۲۶
It was late then stopped at a service station with no explanation and we had to wait for the driver for too long. We all had to get off at Melaka Central but we had requested to be dropped off at the Medical centre when we booked the tickets.
D
اتوبوس اکسپرس 27, StarMart Express, ۲۵ ژوئن ۲۰۲۶
First it is pricey than the average, second the bus come late, third, when we arrived at the Malaysia custom, the bus driver just left us like that. So we have to wait another loong time to the next bus to pick up us to singapre. Very bad service, I would not recommend this to anyone
R
اتوبوس اکسپرس 27, StarMart Express, ۲۲ ژوئن ۲۰۲۶
Boarding was allowed 5 mins before departure. No waiting area, passengers were left out to stand and wait nearby. stop overs were swift. we were on time due to a weekday trip. chairs were okay and working as intended.
D
اتوبوس اکسپرس 27, StarMart Express, ۲۱ ژوئن ۲۰۲۶
The drop off point wasn’t the good one, it was expected Berjaya Times Square and the bus stopped at TBS Station
L
اتوبوس اکسپرس 27, StarMart Express, ۱۷ ژوئن ۲۰۲۶
Bus was late, driver was slow and unprofessional
Needs training in customer relations
M
اتوبوس سریع, StarMart Express, ۱۳ ژوئن ۲۰۲۶
Nice big seats, but not the cleanest or tidiest bus, shabby! Delayed at start. Arrived about 2 hours late. Poor communication from drivers. Bus changed part way through journey. Wear a coat, air con was freezing.
O
اتوبوس اکسپرس 27, StarMart Express, ۹ ژوئن ۲۰۲۶
Hi, we are just married couple from Czechia. We were very afraid od the negative reviews here, cockroaches, beeing left at the boarders etc.
Booked this journey via 12GO app 10 days ahead, didnt read comments and kind a stress the shit of myself day before the journey, when i looked fór infomation about departure,ticket pick up etc And saw the brutal negative comments. Anyway no other tickets left via other company...so we said okeeeey lets go. We booked Singapore -KL on 6/6/26 at 9 AM. We arrived cca 8 15AM, picked up the tickets in Starmart kiosk (yes, the staff wasnt friendly, didnt wanna see my online tickets or whatsoever, just told her my name and she gave me printed ticket for 2pax. But nothing rude, just fat lady doing her job at the counter, just looking at her you know there will be no princess treatment).
Bus arrived AVL6 at 8:55 AM, pleasent surprise to be honest. The "captain" on board managed lagguage space, told me where our seats were and thats it, nothing extra friendly,BUT again...just doing his job. We arrived at the boarders about hour later, pass the boarder control with our lagguages (you need to take everything from the bus), captain counted us when we boarded back and went to KL. Traffic was crazy, it was one big traffic jam on the highway. About 2 hours later we had a break, captain told us 20 minutes, actually it was 30 And we couldnt go back to the bus, so we "enjoyed" local weather. Before KL traffic was super bad, driver couldnt have done anything differently, we arrived 2,5hours late (9AM-4:30PM). I hardly doubt that other company would manage to arrive at schedule due to heavy traffic. (My oppinion). Overall...good experience for only 35s$/person. AC working perfectly, seats comfortable with a lot of leg space (im 6,3', my wife 5,9')clean. There was another tourist couple on the bus, otherwise only locals.
I get the 1 star reviews, if you are used to princess treatment or just unlucky And get dirty bus or just too slow at the boarder and dont have prefilled immigration card. I understood that the bus can only wait at the boarder 30 min, so if you are late he has to go. But you can get on another starmart bus (written on the ticket). Gl to you all, hope the review helps.
L
اتوبوس اکسپرس 27, StarMart Express, ۸ ژوئن ۲۰۲۶
Bus couldn’t stop at the TimeSquare. That was a bit difficult to get to my final destination.