DM
Daniela MThe driver didn't come to fetch us. Now I have action to get my money back. I'm fad up, that it is such a story. I never will use your company if treat your customers like that and also will talk about my experience in the social media
Luang Prabang to Nong Khiaw, Van Van, RG Adventure (RG Adventure), Dec 22, 2025
DM
Dáithí MBus had windows down the whole way lots of dust on the way the road was bad which can not be helped by operators but they need to move around the road over pot holes and if the windows are down alot of dust is inhaled over the
4 1/2 hours
Luang Prabang to Nong Khiaw, Van Van, RG Adventure (RG Adventure), Dec 21, 2025
JR
Janka RWas an hour late
Luang Prabang to Nong Khiaw, Van Minivan, Nong Khiaw Nature Tour, Dec 19, 2025
WS
Waka SThe van made many stops in Luang Prabang for unclear purposes (it wasn't to pick up passengers) and only left Luang Prabang at 10am. Consequently, arrival in Nong Khiaw was 2 hours later than planned.
Luang Prabang to Nong Khiaw, Van Van, RG Adventure (RG Adventure), Dec 1, 2025
RB
Rhys BEven though it did last 10 hours, it was a bit better than my previous 6.5 hour one. Better van and a bit more comfortable, he made a could stops and a food break which was good. But the journey is long and still not great… best of a bad situation I’d say!
Luang Prabang to Nong Khiaw, Van Minivan, Nong Khiaw Nature Tour, Nov 30, 2025
RJ
Remo JWe were 17 people in a car for 15.
Thats not ok.
Luang Prabang to Nong Khiaw, Van Minivan, Nong Khiaw Nature Tour, Nov 29, 2025
AC
Andre CBooked the 10 am Bus but got put into the 12 o'clock bus.
Luang Prabang to Nong Khiaw, Van Minivan, Nong Khiaw Nature Tour, Nov 20, 2025
D
Dagmar I had to sit on a small box between the seats. There was no backrest and the street was in awful condition. My back is still hurting.
Luang Prabang to Nong Khiaw, Van Van, RG Adventure (RG Adventure), Nov 8, 2025
CP
Carsten PWe arrived in Nong Khiaw but were not satisfied with the trip. We had booked an SUV and paid a lot of money (140 US$) for it. The photo on 12Go.asia showed a brand new car. Instead, we were transported in a very old van. We did have it to ourselves, but it was far less comfortable, which made a big difference given the poor road conditions. The driver was good, but we would have reached our destination faster with an SUV.
Luang Prabang to Nong Khiaw, taxi SUV 4pax, RG Adventure (RG Adventure), Nov 2, 2025
BW
Benjamin WJourney was late and overcrowded. No communication from staff.
Luang Prabang to Nong Khiaw, Van Minivan, Nong Khiaw Nature Tour, Sep 30, 2025