IA
Itamar AThey overbooked the bus and I have no place!! Know this just after I already arrived the bus station and contact the operator. They charge me like usual but didn't take me at all! 12go support didn't support at all also.
Hanoi to Cao Bang, Van Limousine, Thanh Binh Limousine (Thanh Binh Limousine), Oct 6, 2026
PV
Patricia VThe Bus was delayed, which was fine. After we got on the bus we kept driving throguh Hanoi for 2 hours. Then we picked up people from the same spot we startet at. In total, we got to our destination 5,5h later than expected.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Sep 21, 2026
KG
Koelbl GBus was cancelled. Next Bus came one hour behind schedule and took in Overall much longer than expected
Hanoi to Cao Bang, Bus Limousine, Lam Hieu Travel, Sep 21, 2026
AB
Andre BPickup was 25 minutes late but the weather was horrible so I didn't really care. The shuttle brought me to the limo service office and we just kinda stood there for 35-45 minutes, no communication, but I doubt anyone spoke English. After that, we were off. 15-20 minute break half way there. Seats were REALLY nice. Contacted 12GO at one point and had help right away. Worth the extra.
Hanoi to Cao Bang, Van VIP Limousine 10, Duy Quang Limousine, Sep 16, 2026
JN
Joanna NOk ride, left on time after some changes were sent out but then amended again, comfy bus with seat belts etc. Two stops, friendly driver and arrived later than predicted but ok. Crazy driving, overtook every other vehicle and sometimes on blind bends but we arrived in one piece!
Hanoi to Cao Bang, Bus Limousine 9, VietNam Travel Bus (Việt Nam Travel Bus), Sep 15, 2026
SM
Sam MClear pickup instructions via WhatsApp with vehicle plate number however pickup time given was 30mins later than time originally booked but this which wasn’t an issue for us. Van arrived on time, clean, comfortable with working aircon, some seats had working usb/massage, some didn’t. Arrival time to destination was later than stated (1.5hrs) there heavy traffic leaving Hanoi and additional pickup from airport so factor this in. Stopped twice for toilet break and dinner stop. Driver drove safely for Vietnamese standards and dropped directly at our accomodation which was appreciated.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Sep 8, 2026
EF
Ericka FThe drive was nice; we stopped for food and a bathroom break, which was good. The driver was very nice and respectable.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Sep 6, 2026
CN
Camille NGood overall travel experience, nice and helpful driver
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Sep 4, 2026
EB
Emily BThe vehicle arrived late and made us wait for more than 35 minutes under the heat of the sun.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Aug 29, 2026
MN
Maya Nwe were picked up at 15:15 instead of 14:10. then we drived around Hanoi for hour and a half to pick other people , one of them got up with a live chicken. the drive took 7 and a half hours instead of 5 and a half, we got to Cao Bang at 23:30 and had to spend there another night
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Aug 12, 2026