03 Sep 2026
One Way

StarMart Express

3.9
877 customer reviews
  • Reviews

About StarMart Express

Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with StarMart Express. Other travellers’ reviews will help you to choose the best ticket and coach class.

StarMart Express Popular Stations

The main stations covered by StarMart Express’s buses include:

  • Berjaya Times Square
  • Golden Mile Tower
  • Melaka Sentral
  • TBS Kuala Lumpur
  • KLIA T2
  • Boon Lay
  • Makhota Medical Centre
  • KLIA T1
  • Larkin Bus Terminal
  • Butterworth

StarMart Express Top Destinations

StarMart Express Ticket Prices & Bus Classes

One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.

Travel by Bus: Pros & Cons

Pros of Bus Travel

  • Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
  • Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
  • Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
  • If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.

Cons of Bus Travel

  • Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
  • Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
  • Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
Read more

StarMart Express Company Reviews

4.0
877 customer reviews
5
41%
4
26%
3
20%
2
12%
1
0%
N
3
Bus Express 27, StarMart Express, Sep 3, 2026
The bus was very comfy and the ride overall good. The staff was rather unfriendly though. We was no information whatsoever about the border control procedures leaving Singapore and entering Malaysia. At one point we made a weird stop where everyone should stay in the vehicle and the driver left the bus for around 5 minutes but nobody new what’s going on. Then, about 20 minutes before arrival the bus suddenly stopped and all guests (there were only around 12 or so) were told we should leave the bus and enter a smaller van that then continued taking us to the destination. Again no information was provided by the staff.
M
1
Bus Express, StarMart Express, Sep 1, 2026
The driver left without us from Tuas Checkpoint in the middle of the night with no public buses in service. We had to get help from ICA to get out.
G
2
Bus Express 27, StarMart Express, Sep 1, 2026
Rude receptionist at kiosk in Singapore. She was rude to me on two seperate occasions. 3rd time of attempting to get our tickets my partner got them... all nice and smiley then. Perhaps she is in wrong job. Can supply more details of her should you wish to follow up. Coach actually never made destination. It was running late so I assume this was f9r.operational reasons. It's the lack of notice from the driver and clarity that is the issue here. Would I use you again? Yes once more to return on our booked ticked back to.Singapire. and that will be it.
F
3
Bus Express, StarMart Express, Aug 30, 2026
the driver have seen a movie or something on mobile phone all the trip will driving 😵‍💫 stop for toilet only after 3 hrs next time I try to use train 👋
E
3
Bus Express 27, StarMart Express, Aug 30, 2026
We boarded the first bus which was good but before we got to KL, we were asked to alight and were transferred to a bus that was very sub standard. I enjoyed my bus to singapore, but not this ride
P
2
Bus Express 27, StarMart Express, Aug 30, 2026
Unfortunately, a 5 hours bus became a 8-9 hour bus.. would also be nice to have charging ports in the bus for tourists. Also i bought a wrong ticket by accident one time and could neither sell it or return it.. so i had to buy a new one.
B
2
Bus Express 27, StarMart Express, Aug 24, 2026
First of all, I had a question regarding immigration—specifically, which tour number I was supposed to enter—but unfortunately, I received no reply. As a result, I had to sort it out just before the trip, which caused quite a bit of stress. Furthermore, the drivers were very unfriendly; we were constantly threatened that we weren't allowed to eat or drink on the bus, or else we would be thrown off. We also had to switch buses at the Kuala Lumpur city limits, as apparently only one bus was authorized to drive within the city—something we hadn't been aware of beforehand. For me, it’s a "never again." The bus itself was comfortable, and it could actually have been a pleasant journey
E
3
Bus Express 27, StarMart Express, Aug 23, 2026
Confortable bus but not on time (+ 2 hours vs planned) on a journey of 5h
D
2
Bus Express 27, StarMart Express, Aug 21, 2026
The bus itself was clean and well-maintained, although it was already showing some signs of age. The driver’s driving style was safe and competent. However, the announced 10:00 a.m. departure referred to a shuttle to the central departure point. The actual departure from Kuala Lumpur was therefore not until an hour later. The lady at the check-in counter was extremely disinterested and at times rather rude. She provided hardly any answers to passengers’ questions, which caused considerable uncertainty among the passengers before departure on the shuttle.
V
4
Bus Express 27, StarMart Express, Aug 19, 2026
Enjoyable drive, good nus and driver. The trip lasted 1,5 h more than expected
Y
2
Bus Express 27, StarMart Express, Aug 18, 2026
The driver was coughing and making disgusting noises the entire ride. We did not feel safe, for fear of getting sick. Horrible sounds.
S
2
Bus Express 27, StarMart Express, Aug 16, 2026
First, the operators at the ticket counter were very rude; we had to take two buses to arrive at the destination (it was not said in the ticket). Second: we discovered only when we hopped on the bus after a 20 minutes stop that we could not eat or drink inside the bus, for the entire 6.5h of the trip (it should have been a 5h trip but the operator was late at the pickup and we lost some time both for traffic - not their fault obviously - and to wait the second bus). I took tons of buses in Asia and this is the first time it happens. Moreover, the "co-pilot" watched videos and socials for the entire trip with a very high volume (we could hear it from the upper deck). My seat was also broken since I could not adjust it. I would not recommend this bus operator.
S
3
Bus Express 27, StarMart Express, Aug 16, 2026
We went to the ticket office in Boonlay. There was a very unfriendly women. They gave us a our ticket and no more informations more. We we’re not sure where our bus starts so I asked again and she was really unfriendly. For a foreign visitor is no explanation on the voucher or anything else. The staff didn’t help. So I would never book again this tour.
E
2
Bus Express 27, StarMart Express, Aug 13, 2026
Departure was chaotic as the bus did not leave from the mentioned location but from another location which took about an hour all together to reach with a small shuttle. After the toilet stop, the driver litterally agressively shouted in the speakers that he would kick out of the bus anyone seen drinking or eating, despite no previous instructions given. Strange that we are expected to seat during 7 hours without drinking. 2 stops made later on without any defined purpose whereas already running late (not intended for passengers). At Malaysia border crossing, we waited 15 minutes 2 passengers that were just eating, bringing an additionnal delay... Company displays 'massage seats', but the massage fonction does not actually work. Noticeable point : we went through Tuas check-point, which was extremely quick. Maybe this was just one bad experience out of many trips, but I would not go with this company again.
P
2
Bus Express 27, StarMart Express, Aug 12, 2026
7 hours trip, really too long from Singapire to KL! We had also to wait a smaller bus to change after TBS in order to reach Times Square and it was not clear at the booking and payment.
J
2
Bus Express 27, StarMart Express, Aug 12, 2026
Lang waiting für everything
N
5
Bus Express 27, StarMart Express, Aug 12, 2026
The bus itself was OK, nice big seats with legrest and back could go down. Driver hardly spoke English. Was also not too friendly but OK. Most annoying was we had to be at Berjaya Times Square before 9AM for our bus at 9.30AM just to find out after 9.30 there was no bus coming and we were all transported to main busstation. (Chaotic) There the bus departed at aprox 10.45AM. We were supposed to arrive at SIN around 2.40PM but we arrived only at aprox 5.30PM at Golden Mile Tower.
T
5
Bus Express 27, StarMart Express, Aug 9, 2026
Dirty bus not a direct service as advertised point to point. Bearded us all into two cramped mini buses to transfer us to a bus depot. Left hours late arrived hours late. I was left stranded at Singapore customs as were other passengers. The driver just left. The bus was aged dirty and no toilet on board and nothing worked properly as for seat adjustment. I am considering reporting this company to Malaysia regulators and consumer and tourism ministers . I will never ever use another Malaysian bus service.
C
3
Bus Express 27, StarMart Express, Aug 8, 2026
The journey was much longer than advertised and we had to change busses unannounced and without apparent reason. The second bus was a budget one and people even had to stand.
Y
5
Bus Express 27, StarMart Express, Aug 8, 2026
Suoercomfy Bus and very good driver. Would Travel with This Bus again but from TBS.
S
2
Bus Express 27, StarMart Express, Aug 6, 2026
3 hours delay, we lost a day in the bus
R
3
Bus Express 27, StarMart Express, Aug 5, 2026
comfortable bus drive, however an unexpected detour after the border, and a dropoff at a station in KL, followed by a sudden change of bus at a gas station in KL. in total 6.5 hrs drive. some communication on these events would have been helpful.
M
3
Bus Express 27, StarMart Express, Aug 5, 2026
Bus was very comfy but we had like 4 hours delay (not really their fault but there was no communication regarding why when where we are stopping) also the stop we had was a bit sketchy. We would have preferred a stop with a proper cafe or something like that.
E
4
Bus Express 27, StarMart Express, Aug 2, 2026
The bus arrived 3 hours late in Singapore. Thus we missed our connection in Singapore. The staff on the bus gave zero explanation what was going on, let alone an excuse.
K
2
Bus Express 27, StarMart Express, Jul 30, 2026
Bus was not on time picking us up. Then we drove a bit and then was stopped for about 1 hour before getting on a new bus and picking more people up. Whole thing took over 8 hours. Understandably traffic was some but being late and then waiting around when not told this was the biggest delays
K
4
Bus Express 27, StarMart Express, Jul 29, 2026
Driver was very loud talking the whole journey so was very annoying, pretty much shouting the whole time
I
4
Bus Express 27, StarMart Express, Jul 27, 2026
Good experiencie in overall, comfort bus, ac, with space I am not giving 5 stars due to the time, you can expected doing the journey between 6-hours depending on the traffic, 5 hours is unrealistic.
H
5
Bus Express 27, StarMart Express, Jul 22, 2026
Great seats lots of space
I
3
Bus Express 27, StarMart Express, Jul 20, 2026
Instructions need to be improved for occasional travellers that are not used to taking the bus. Luckily we found another traveler that helped us find the way. We had to change bus 2 Times: at the Malaysian border -where the wait was nearly 1h for the other bus to come, and then at the entry of Kuala Lumpur, for a mini van ( I have to say the driver of the mini van was such a terrible driver, driving very dangerously without any consideration to security and passengers he was driving). We departed on time (11:30) but arrived very late (20:30) probably due to traffic mostly , but also unnecessary waiting times.
A
4
Bus Express 27, StarMart Express, Jul 18, 2026
Apart from 2h delay, it was a comfortable ride
H
5
Bus Express 27, StarMart Express, Jul 16, 2026
Excellent trip and excellent seats. Enjoyed a lot
P
4
Bus Express, StarMart Express, Jul 14, 2026
My wife had a bad stomach, driver took the time to make another stop, highly appreciated!
T
5
Bus Express 27, StarMart Express, Jul 12, 2026
Wasn’t sure where the stop was and I got a text beforehand from the operator with a photo of the stop - so helpful to know I was in the right place. Bang on time and got me where I needed to go. Definitely recommend (also the massage chairs on the bus were great - so much legroom too!)
T
3
Bus Express 27, StarMart Express, Jul 12, 2026
We arrived 1.5h too late, and people were not friendly.
J
5
Bus Express 27, StarMart Express, Jul 11, 2026
Left on time, comfortable journey and good safe driving
M
5
Bus Express 27, StarMart Express, Jul 9, 2026
Happy and Save Journey Thank you
P
5
Bus Express 27, StarMart Express, Jul 8, 2026
Good seats, but the bus was late.
P
2
Bus Express 27, StarMart Express, Jul 7, 2026
The people on the office is rude and angry all the time, they do not give a pleasant service, unless the driver he was nice-ish. The bus departure was late. They dont help you to store the luggage in the bus. And the worst is that the arrival point was the B time square in the city center of KL, but instead they left us in another bus terminal 6 km away from the centre. Bad service.
D
3
Bus Express 27, StarMart Express, Jul 4, 2026
Look I see a lot of people complaining about it yes it was late but 2 hours but what do you expect. The bus was comfortable
G
2
Bus Express 27, StarMart Express, Jul 4, 2026
driver was rude. please reprimand him
O
4
Bus Express 27, StarMart Express, Jul 3, 2026
Trip was smooth with no hiccups. To my amazement the boat had free wifi
G
3
Bus Express 27, StarMart Express, Jun 30, 2026
The bus arrived to pick up almost an hour late and we arrived at Singapore almost two hours lather than the set time. My seat didn't have the lever to get the feet cushion up and also the massage feature wasn't working
S
2
Bus Express 27, StarMart Express, Jun 30, 2026
It was late then stopped at a service station with no explanation and we had to wait for the driver for too long. We all had to get off at Melaka Central but we had requested to be dropped off at the Medical centre when we booked the tickets.
D
2
Bus Express 27, StarMart Express, Jun 25, 2026
First it is pricey than the average, second the bus come late, third, when we arrived at the Malaysia custom, the bus driver just left us like that. So we have to wait another loong time to the next bus to pick up us to singapre. Very bad service, I would not recommend this to anyone
R
3
Bus Express 27, StarMart Express, Jun 22, 2026
Boarding was allowed 5 mins before departure. No waiting area, passengers were left out to stand and wait nearby. stop overs were swift. we were on time due to a weekday trip. chairs were okay and working as intended.
D
3
Bus Express 27, StarMart Express, Jun 21, 2026
The drop off point wasn’t the good one, it was expected Berjaya Times Square and the bus stopped at TBS Station
L
2
Bus Express 27, StarMart Express, Jun 17, 2026
Bus was late, driver was slow and unprofessional Needs training in customer relations
M
2
Bus Express, StarMart Express, Jun 13, 2026
Nice big seats, but not the cleanest or tidiest bus, shabby! Delayed at start. Arrived about 2 hours late. Poor communication from drivers. Bus changed part way through journey. Wear a coat, air con was freezing.
O
4
Bus Express 27, StarMart Express, Jun 9, 2026
Hi, we are just married couple from Czechia. We were very afraid od the negative reviews here, cockroaches, beeing left at the boarders etc. Booked this journey via 12GO app 10 days ahead, didnt read comments and kind a stress the shit of myself day before the journey, when i looked fór infomation about departure,ticket pick up etc And saw the brutal negative comments. Anyway no other tickets left via other company...so we said okeeeey lets go. We booked Singapore -KL on 6/6/26 at 9 AM. We arrived cca 8 15AM, picked up the tickets in Starmart kiosk (yes, the staff wasnt friendly, didnt wanna see my online tickets or whatsoever, just told her my name and she gave me printed ticket for 2pax. But nothing rude, just fat lady doing her job at the counter, just looking at her you know there will be no princess treatment). Bus arrived AVL6 at 8:55 AM, pleasent surprise to be honest. The "captain" on board managed lagguage space, told me where our seats were and thats it, nothing extra friendly,BUT again...just doing his job. We arrived at the boarders about hour later, pass the boarder control with our lagguages (you need to take everything from the bus), captain counted us when we boarded back and went to KL. Traffic was crazy, it was one big traffic jam on the highway. About 2 hours later we had a break, captain told us 20 minutes, actually it was 30 And we couldnt go back to the bus, so we "enjoyed" local weather. Before KL traffic was super bad, driver couldnt have done anything differently, we arrived 2,5hours late (9AM-4:30PM). I hardly doubt that other company would manage to arrive at schedule due to heavy traffic. (My oppinion). Overall...good experience for only 35s$/person. AC working perfectly, seats comfortable with a lot of leg space (im 6,3', my wife 5,9')clean. There was another tourist couple on the bus, otherwise only locals. I get the 1 star reviews, if you are used to princess treatment or just unlucky And get dirty bus or just too slow at the boarder and dont have prefilled immigration card. I understood that the bus can only wait at the boarder 30 min, so if you are late he has to go. But you can get on another starmart bus (written on the ticket). Gl to you all, hope the review helps.
L
3
Bus Express 27, StarMart Express, Jun 8, 2026
Bus couldn’t stop at the TimeSquare. That was a bit difficult to get to my final destination.