03 May 2024
One Way

Phuket Travel

4.1
853 customer reviews
  • Reviews

About Phuket Travel

Company Information

Phuket Travel is a tour and bus company that specializes in a bus service between Bangkok and Phuket, and it is one of the most well known operators in Thailand for this route. The service runs between Bangkok Southern Bus Terminal (Sai Tai Mai) and Phuket Bus Terminal 2 (located in Phuket town, where Thoranee Thong intersects with Thepkrasattri Road).

Routes served by Phuket Travel

The company runs a daily schedule of four departures every day in both directions, and the journey duration is around 14 hours. They do not run a morning service, so all journeys are overnight.

Bangkok–Phuket

From Bangkok to Phuket, the departure times are 4.30pm (Express), 5.40pm (VIP), and two departures at 7.30pm (an Express and a VIP service).

Phuket–Bangkok

From Phuket to Bangkok, the departure times are 4.30pm (Express), 5.20pm (VIP), 6.30pm (Express) and 7.00pm (VIP).

Bangkok–Phang Nga

There’s also a more limited service between Bangkok and Phang Nga, with two overnight buses leaving between 6pm and 7pm daily.

Keep in mind

Phuket Travel has two types of bus - the Standard Express and the VIP. The Standard Express is adequate if you are on a budget, with a ticket costing around THB650, whilst the VIP service costs around THB1,000.

The buses have air-con, a steward, toilets, and they provide some refreshments (bottle of water and muffin). In addition to these facilities, the VIP buses have more comfortable seats, extra legroom, and you will be provided with some free food at the rest stop. However, if you are taking an overnight bus, then this meal will not be provided until around midnight, so you may want to take additional snacks aboard!

Pros

As with any service, there are both pros and cons of choosing to travel with Phuket Travel.

Starting with the pros, the buses are comfortable (especially VIP), and they even provide a blanket and pillow to increase your comfort when sleeping.

They are also generally quite clean, and the air-conditioning does a good job (perhaps a little too good, see cons!).

The bus staff are fairly considerate, and the TV and lights are turned off during the night so that everyone can sleep.

The service is timely and the advertised journey duration is generally accurate.

Cons

The drawbacks of this service are that the A/C is too cold (pack a jumper to wear!) and the bus drivers do not speak very good English, so are unable to assist with any queries you may have.

There have also been reports of some of the drivers not sticking to speed limits, but it is quite common for Thai drivers to speed, so this is not a huge surprise.

The advertised Wi-Fi is apparently not very good, but again most buses advertise some sort of internet service, but due to overuse the signal can be very weak.

The drivers have also been known to blast very loud music, but this is usually turned off at night.

Travellers reviews

Compared to the other operators that run a service between Bangkok and Phuket (e.g. Phuket Central Tour and Bus Express), Phuket Travel are the same price-wise, but the reviews suggest that Phuket Travel offers a far superior service.

In general, travellers tend to have rather a positive experience from using Phuket Travel’s service. Many report that the ride is quite comfortable and mention that drivers do stick to the speed limits.

Note that if the food is served at the stop, there is a choice of stalls with Halal meals – which is common in the south of the country. Travellers also consider free refreshments and the choice of meals decent.

It is not a rare case that buses arrive to their destination ahead of the schedule. Take it into consideration if there are people meeting you at the bus station.

All in all, travellers agree that Phuket Travel is a great choice especially if you are
on a budget.

Read more

Phuket Travel Company Reviews

4.1
853 customer reviews
5
42%
4
36%
3
15%
2
7%
1
0%
H
2
Bus VIP 24, Phuket Travel, Sep 2, 2020
Bus doesn't provide anything as they said in web site , and service also very bad
T
5
Bus VIP 24, Phuket Travel, Mar 15, 2020
Шикарные спальные сидения. Включён перекус, напитки и небольшая горячая еда на остановке. Кондиционер в этом автобусе был нормальнвй, не пришлось заклеевать скотчем.
J
4
Bus VIP 24, Phuket Travel, Mar 11, 2020
Points positifs :Horaires respectés, fauteuils comfortables, climatisation et toilette. Points négatif : pas de vrai repas à bord. Pas de wifi, pas de pause pour prendre quelque chose a manger autre que les "deux petits" gâteaux la bouteille d'eau et le jus de multivitaminé. Prévoyez de manger !!
P
4
Bus VIP 24, Phuket Travel, Feb 27, 2020
Excellent bus right, very comfortable, The temperature in the bus was very convenient. Service was good. But the toilet need to improve. I can recommend it.
R
3
Bus VIP 24, Phuket Travel, Feb 17, 2020
Sehr viel Beinfreiheit und Snacks und ein kleine Wasser umsonst. Bus hat paar mal angehalten um Thailänder abzuholen bzw. irgendwo abzusetzen. WLAN hat natürlich nicht geklappt. Warmes Essen gab es nicht umsonst. Fernseh war auch nicht vorhanden. Toilette dreckig und alles nass. Für die lange Strecke war es aber soweit zufrieden stellend. Wir würden es wieder buchen :)
W
3
Bus VIP 24, Phuket Travel, Feb 15, 2020
The driver didn't talk in any language except Thai, he left us in the middle of the night somewhere at the high way because he didn't stop at the proper bus station. It's ridiculous.
A
4
Bus VIP 24, Phuket Travel, Feb 11, 2020
Overall trip was okay. Seat comfort 6/10 Stopped off for free food half way through. Snack and water also provided whilst on board. Only issues, the A/C had a faint smell of urine (fan located near the bathroom I presume) Wifi didn't work. Bathroom was dirty.
V
3
Bus VIP 24, Phuket Travel, Feb 8, 2020
The bus had no on board WIFI. It was very cold during the night, because of uncontrolled AC.
M
5
Bus VIP 24, Phuket Travel, Feb 7, 2020
Coches muy cómodos, espaciosos, dormí todo el viaje (elegí asiento abajo). Llegó a horario. El único detalle, el bocadillo tenía hormigas pero bueno, no quita todo el resto.
E
2
Bus Express, Phuket Travel, Feb 5, 2020
Hôtesse désagréable et impolie, une honte ! Comment avoir une bonne image de la compagnie après ça. Muffin avec 2/3 raisins en guise de snack pas bon. Conduite mouvementée. Personne ne vous le dira donc sachez que vous aurait le droit à un repas gratuit lors du seul stop qu'il y aura (il n'y a qu'un seul resto). Arrivee 1h30 à l'avance, donc 5h30 du matin.. On a eu de la chance que notre hotel soit ouvert pour déposer nos bagages sinon nous aurions été embêté! À l'aller nous avions pris une autre compagnie et pour exactement le même prix, s'était un trajet de luxe (sieges massants + snack de qualité) avec phuket travel c'est du bad gamme ! Et en principe le bus est supposé avoir la wifi, n'y comptez pas..
P
4
Bus Express, Phuket Travel, Feb 4, 2020
Все хорошо , за исключением того что в автобусе сильно пахло туалетом
O
5
Bus VIP 24, Phuket Travel, Jan 31, 2020
Everything was fine.
P
4
Bus Express, Phuket Travel, Jan 31, 2020
Bus assez confortable quoique non récent. Pas de WiFi car changement de fournisseur. Horaires respectés, même en avance à Bangkok. Le vrai problème, c'est qu'il n'y a qu'un seul arrêt sur le parcours !
J
4
Bus VIP 24, Phuket Travel, Jan 30, 2020
Good ride. A little cold on bus. People at the bus station were very helpful. Bus stop was 6 hours later. Very good stop. They even feed us a local meal.
I
5
Bus VIP 24, Phuket Travel, Jan 27, 2020
Все отлично, соотношение цена -качество! Пожалела , что на обратную дорогу уже купила авиа билет! Время в поездке пролетело незаметно , сиденья удобные, раскладываются, всю ночь спала , прибывает на станцию Рядом с чатучак рынком , куда мне и надо было ! Вайфай средний , на мессенджеры хватит , но не более того. Немного прохладно , но выдают плед . Прибыли на 2 часа раньше , все супер. я довольна , спасибо компании за приемлимые цены на билеты !!!
C
5
Bus VIP 24, Phuket Travel, Jan 26, 2020
Muito bom...
G
3
Bus Express, Phuket Travel, Jan 25, 2020
Old Bus , No Cup Holders, No Wifi, Old Recliner Seats, No Sun Film on the window glass...please Upgrade the bus. Bus crew members were nice and very co operative.
B
4
Bus VIP 24, Phuket Travel, Jan 25, 2020
Overall not bad. The seats were pretty comfortable, although mine didn’t recline quite as much as it should, but only by a little. The seatbelts worked, the driving wasn’t too bumpy, and the water and snacks were appreciated. Definitely not as comfortable as a sleeper train, but not as bad I expected for such a long bus ride.
E
5
Bus Express, Phuket Travel, Jan 24, 2020
Very good trip. Muy buen viaje, tomenlo de noche, asi no lo sentiran. El mio duro 15 horas.
V
4
Bus VIP 24, Phuket Travel, Jan 22, 2020
Its was OK but we didn't get the dinner we were promised. The Snacks were cakes and very yummy
D
5
Bus Express, Phuket Travel, Jan 22, 2020
Puntual , cordial , con alguna parada en medio del camino que vino bastante bien, buena conducción , y llegó al destino antes de tiempo.. el único pero es que la conexion wifi iba muy lenta, a quien no lleve datos le valdria para mensajeria instantánea y poco más.
O
5
Bus VIP 24, Phuket Travel, Jan 22, 2020
Der Bus ist mit komfortablen Liegesitzen ausgestattet. Eine ideale Nachtreise ist es wert, Mann verliert keinen Tag, ruht sich über Nacht aus und ist am Morgen danach am neuen Ort. Es werden eine Flasche Wasser, Saft und etwas zu essen zur Verfügung gestellt. Liebend gerne wieder :)
D
5
Bus VIP 24, Phuket Travel, Jan 21, 2020
Really good service! It was really smooth!
J
5
Bus VIP 24, Phuket Travel, Jan 19, 2020
Bus ride was easy and smooth. Had good help at the bus station on how to get my ticket.
E
4
Bus VIP 24, Phuket Travel, Jan 16, 2020
Canadian, female, solo traveller - Bus got in earlier than expected - Staff have limited English, important as you will need to be aware at the rest stop - Extremely cold air conditioning, blanket provided but is not enough - Small snack and water provided, nice touch - Seat belts broken - Almost 180 degree recline allowed decent rest
D
4
Bus Express, Phuket Travel, Jan 14, 2020
The bus was nice. Large seats and clean. except for the toilet, very nasty. Made a lot of stops where the chauffeur loaded packages in and got money (and delivered them). Very strange, probably made 7+ stops. Were one and a half hour later than the “12 hours”. Overall decent tho.
V
5
Bus VIP 24, Phuket Travel, Jan 13, 2020
Comfortable bus, trip was fast and pleasant.
N
5
Bus Express, Phuket Travel, Jan 12, 2020
Good service. Smooth, on time, good Wi-Fi. We decided to get off at mo chit (northern bus terminal) in Bangkok as it was closer to the MRT line.
E
3
Bus Express, Phuket Travel, Jan 12, 2020
Bus smelt bad. No movies. Wifi didn't work
S
3
Bus VIP 24, Phuket Travel, Jan 9, 2020
Should be some vegiterian food or snacks for Indian or non Thai person. .. diner not good .
I
5
Bus Express, Phuket Travel, Jan 9, 2020
Все супер, доехали быстрее на 2 часа
N
4
Bus VIP 24, Phuket Travel, Jan 5, 2020
Très bon voyage, attention tout de même le conducteur vous incite à descendre à Mochit Station, alors que le terminus du bus est bien Sai Tai Mai....Tous les passagers sont descendus à Mochit j étais la seule à aller jusqu au bout....
V
5
Bus VIP 24, Phuket Travel, Jan 4, 2020
Все очень чётко и по расписанию Билеты заказывали на сайте, а по прибытию на автовокзал нас уже ждали распечатанные билеты, нигде никаких задержек. Рекомендую.
C
3
Bus VIP 24, Phuket Travel, Jan 4, 2020
Only one stop might be to less.
M
4
Bus Express, Phuket Travel, Jan 3, 2020
It was a comfortable ride
D
2
Bus VIP 24, Phuket Travel, Jan 2, 2020
Приехали в терминал «Mochit» вместо Южного терминала. Причем не в 9 часов, а в 7.30. Туалет в автобусе крошечный, не было воды. Сам салон хороший, удобные сиденья, отличный вай-фай, вода, сок, булочки и ужин включены в стоимость. Не холодно.
S
5
Bus VIP 24, Phuket Travel, Jan 2, 2020
Все было хорошо, приехали на 1,5 часа раньше
C
4
Bus VIP 24, Phuket Travel, Dec 23, 2019
Good trip, seats are good, they provided us snacks, they changed the ticket easily because we made a mistake at reservation. Thanks !
J
5
Bus VIP 24, Phuket Travel, Dec 20, 2019
Comfortable seats, and we arrived 2 hours earlier than expected which was welcomed by most passengers as it was a 14 hour trip!
A
5
Bus Express, Phuket Travel, Dec 18, 2019
Nice bus, they gave us a snack, water and blanket. WiFi worked, also aircon was OK.
A
5
Bus Express, Phuket Travel, Dec 15, 2019
Comfortable journey. Driver was very smooth. Bus was clean and comfortable. It was on time
P
5
Bus Express, Phuket Travel, Dec 3, 2019
Very spacious and comfortable
J
3
Bus Express, Phuket Travel, Dec 2, 2019
Again couldn't fault the driver and the overall comfort of the bus but the hostess has some problems... She Ripped the blankets from us when we got to northern terminal and awoke everyone abruptly screaming Bangkok, bangkok and told us to get off... Being English in Asia we nearly got off and took her word for it but had a hunch this wasn't our stop so managed to ask a kind girl next to us that rolled her eyes at the hostess and said not to worry about her but this isnt your stop... So after the hostess kept demanding we got off and we told her as best we could that we stop southern terminal we ignored her and the bus driver told us to stay on as he'd remembered when he checked us in and kindly took our luggage where we were going The hostess then began sweeping and made us move our bags and legs while the bus was in transit to southern terminal from northern terminal and poinyed at some rubbish by my feet and put her hand out for me to pass it to her... Whilst I appreciate differences in cultures I think she's a bit of an odd person and others weren't impressed by her otherwise lack of customer service either... Seeing past this, the drive itself and the driver couldn't fault for the price, just more to be desired from the hostess
T
5
Bus VIP 24, Phuket Travel, Dec 1, 2019
Доехали на 2 часа раньше. Несколько раз делали остановки, где-то что-то загружали, где-то кто-то выходил. Персонал приветливый. Wi-fi работал. Кондиционер можно над собой перекрыть + плед. Туалет небольшой, если сравнивать с таковыми в поездах, то примерно 1/2. По пути делали остановку у Khun Sarai Restaurant в провинции Chumphon. Не знаю входило ли питание в стоимость, но я заказывал и оплачивал сам. Было вкусно и недорого.
G
3
Bus VIP 24, Phuket Travel, Nov 30, 2019
Bus très confortable, gros bémol les toilettes
P
5
Bus Express, Phuket Travel, Nov 29, 2019
Very spacious n comfy ..
M
4
Bus VIP 24, Phuket Travel, Nov 26, 2019
Seats quite comfortable as its not the newest bus model so you can have some rest. Air con works all the journey. Although a blanket is provided its a bit chilly at first and noise is annoying.
W
4
Bus Express, Phuket Travel, Nov 23, 2019
Collecting tickets is a pain! This happened 2 times in Phuket and Bangkok. I offered my name and booking reference and receipt and they tell me - “no have!”? This was with my Thai friend. In Phuket we were sent to 3 different ticket kiosk and the ticket was at the first Phuket Travel Kiosk. The ticket was on the desk in front of them?? They did not understand receipt, booking reference or my name. This system needs attention.
J
5
Bus Express, Phuket Travel, Nov 23, 2019
The journey was really smooth, I had concerns because of the 14 hours inside s bus, but all was good. The seats are comfortable very very big you can almost lay down and still have space to put the bagpack and plastic bags with snacks, the WC was decent. We where given in the beginning a bottle of water and a small cupcake. The bus stopped in the middle of the journey in a big station and we where offer a nice simple that warm meal. Definitely recommend this company. And the bus arrived 1 hour before shedule, Perfect
I
5
Bus VIP 24, Phuket Travel, Nov 13, 2019
Ехали семьей все было замечательно. Встречали на платформе, завели в автобус. Давали пироженки и воду. Были пледы, кондиционер, туалет внизу. Сидения раскладываются почти полностью, укрылись пледами и спали всю ночь. По дороге остановка в 12 ночи покормили в кафе (еда местная, есть можно) потом вышли и смогли прикупить фруктов, печенек и прочее. Спасибо перевозчику. Правда для тех кого укачивает 2й этаж все время покачивало, но правда нас не укачало.