12Go Bus
- Reviews
About 12Go Bus
Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with 12Go Bus. Other travellers’ reviews will help you to choose the best ticket and coach class.
12Go Bus Popular Stations
The main stations covered by 12Go Bus’s buses include:
- 12GO office
- Chiang Mai Railway Station
- 12Go Makkasan Station
- Tha Phae Gate Old City
- Donsak Seatran
- Mae Sot
- Chiang Mai Town
- Phnom Penh
- Mochit
12Go Bus Top Destinations
12Go Bus buses ply a number of routes and here is the list of some of the most popular ones:
12Go Bus Ticket Prices & Bus Classes
One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.
Travel by Bus: Pros & Cons
Pros of Bus Travel
- Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
- Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
- Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
- If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.
Cons of Bus Travel
- Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
- Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
- Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
12Go Bus Company Reviews
C
Bus Express, 12Go Bus, Jan 9, 2020
The booking of the trip was very easy. I would recommend using this site.
The rest of the review is about the actual bus ride:
None of the USB drives worked on the bus, nor did the individual overhead light switches, so be sure to bring a portable charging device and a portable reading light if you plan on reading during the night bus. The seats were comfortable enough, but don't get too excited if you're taking a 10+ hour bus ride (tough to get situated in a good sleeping position without limbs falling asleep). Other than that, it was great. We stopped at a good food spot, and the driving was smooth.
S
Bus Express, 12Go Bus, Jan 5, 2020
USB ports not working and terrible loud country music blasting for the first hour in the bus- some of us are trying to get some rest!
Apart from that, very fast trip back (1 hour ahead of schedule).
M
Bus Express, 12Go Bus, Jan 4, 2020
I can not say it was a really pleasant ride in the end. Even though the bus was ok, I found that seats were not even in the leg space as some were better than others without a specific reason. My seat was quite noisy. We were supposed to have dinner by stopping in the route and we did at 12:30 pm. Bus arrived 4:30 which was kind of inconvenience as everything was closed nearby and after having a late dinner, it was not so easy and comfortable to sleep and get some rest. Despite not being a bad service, I think it can improve.
D
Bus Express, 12Go Bus, Jan 3, 2020
I was very pleased with the service offered by 12go.asia! I have recommended them to friends and will use them again in the future. I did unfortunately leave my travel pillow in the bus when we arrived in Bangkok and I’m hoping that they are able to retrieve it and return it to me:-)
M
Bus Express, 12Go Bus, Jan 3, 2020
The trip was good. The standards were really good for the price that was paid. We had small meals and water provided.
A
Bus Express, 12Go Bus, Jan 3, 2020
Very good company, the bus left promptly and even arrived an hour earlier than expected. There was food provided and the seats were very comfy. I will go again with 12go!
W
Bus Express, 12Go Bus, Dec 31, 2019
USB charger were not working and it was too cold due to AC.
Bus itself very luxury and we arrived an hour ahead of schedule.
A
Bus Express, 12Go Bus, Dec 31, 2019
Bus seating was very small. It was not comfortable
A
Bus Express, 12Go Bus, Dec 31, 2019
free water and snacks with friendly staff - the seats were fine. no wifi and the usb charger in my seat did not work
L
Bus Express, 12Go Bus, Dec 30, 2019
Very comfortable journey with a bottle of water, muffin and main meal voucher at rest stop. You also had a blanket provided. No WiFi
N
Bus Express, 12Go Bus, Dec 30, 2019
Nice service
K
Bus Express, 12Go Bus, Dec 30, 2019
Very good experience
D
Bus Express, 12Go Bus, Dec 29, 2019
Something went wrong with the seating.
The seats themselves weren't that good. Had a really bad night's sleep and my bum and legs hurt.
L
Bus Express, 12Go Bus, Dec 29, 2019
Everything was OK except for the seat, it's broken so not that comfortable
R
Bus Express, 12Go Bus, Dec 29, 2019
Great trip
E
Bus Express, 12Go Bus, Dec 28, 2019
The bus was on time and driver drove professionally. However, the seat was not uncomfortable for long distance travel.
K
Bus Express, 12Go Bus, Dec 28, 2019
Nice trip , good facilities but the toilet in the bus was dirty and with not flush and no running water
K
Bus Express, 12Go Bus, Dec 28, 2019
Very comfortable and lovely staff.
The office is fairly easy to find with a great restaurant next to it. Would definitely use the service again.
J
Bus Express, 12Go Bus, Nov 14, 2019
Seats might be uncomfortable if you're too tall. Overall a pleasant experience.
M
Bus Express, 12Go Bus, Nov 12, 2019
The bus arrived at Chiang Mai at 6am and I slept almost the entire ride. Still prefer taking a plane but will do so again if the flight prices are too high.
R
Bus Express, 12Go Bus, Nov 11, 2019
Very nice bus. Enough space to recline and relax. Found it hard to sleep on the bus however. Arrived sooner than expected, took 10 hours.
T
Bus Express, 12Go Bus, Nov 10, 2019
good!
M
Bus Express, 12Go Bus, Nov 10, 2019
It was ver well organized. The bus was cleaned and comfortable.
C
Bus Express, 12Go Bus, Apr 19, 2019
The trip itself is good, there's a stop to buy food aswell. Our only issue was finding the pick up point with is not actually at the railway station but at Bos Hotel opposite which granted, does have 12go stickers on the outside but wasn't immediately evident to us as the taxi dropped us off in the station. The bus works off a first come first serve basis when it comes to seats
N
Bus Express, 12Go Bus, Apr 18, 2019
The car was comfortable and clean. I think it was the good choice if you wanna spend too much money on moving. In the end, it was still a good choice of us.
V
Bus Express, 12Go Bus, Apr 18, 2019
The trip was quite good. It was fast as expected even during the public holiday. It took 12h from bangkok to chiangmai, 1 hour rest included. The final stop is in the old city centre so its very convinient for me. However, it was not a good experience with a long journey by seat bus (it will be better with sleeper bus). One more thing is about the toilet. The bad small irritated me a lot as I sat downstair, so I recommend to choose a seat on 2nd level, and it works as first come first served.
M
Bus Express, 12Go Bus, Apr 18, 2019
Sehr guter Service.
Freundlich und höflich. Fragen konnten geklärt werden.
Bus bietet Platz und es wurde Wasser und Kuchen verteilt.
Gutes Preis Leistungsverhältnis.
Was man wissen sollte: 12GO Office findet man im Bossotel, gegenüber vom Bahnhof
D
Bus Express, 12Go Bus, Apr 17, 2019
The blanket, snacks, and staffs were all good. We even reached bangkok much earlier than our scheduled arrival. A 10-hr trip with at least 2 stop over though would have made it better to have given us chance to stretch our body and freshen up a bit.
Anyway, thanks for the safe trip. ????
R
Bus Express, 12Go Bus, Apr 17, 2019
Very organised, free food voucher. Really comfortable seats, would recommend.
R
Bus Express, 12Go Bus, Apr 16, 2019
Affordability at its best.. Spacious.. The overnight bus is amazing mode of transport...
H
Bus Express, 12Go Bus, Apr 16, 2019
Seats cannot recline
H
Bus Express, 12Go Bus, Apr 14, 2019
Comfortable bus
L
Bus Express, 12Go Bus, Apr 14, 2019
The ride was good. We got a small breakfast package (croissant & muffin), a bottle of water and a blanket. You also receive a voucher for a meal. The bus stops at around midnight at a resting place close to the city TAK where you can use your voucher for a free meal. The seats were comfortable but for people higher than 1,80m actually a bit tight. Staff was nice. Driver was OK but he had a few very hard breaks.
All in all I would use it again and can recommend it anyone who wants to get cheap from Bangkok to Chiang Mai and even safe a night.
E
Bus Express, 12Go Bus, Apr 14, 2019
My chair was broken but everything else was good. price/quality is really good
R
Bus Express, 12Go Bus, Apr 14, 2019
Bus service was exceptional.. Bus clean comfortable..
B
Bus Express, 12Go Bus, Apr 13, 2019
Confortable but a bit noisy. The bus makes noise. Blanket, breakfast and dîner included !
T
Bus Express, 12Go Bus, Apr 13, 2019
They were on time, the seats are really comfortable and they give 2 bottles of water and snacks :)
K
Bus Express, 12Go Bus, Apr 13, 2019
Good service, nice bus, comfortable seats, free food and beverages, working AC and blankets were provided.
M
Bus Express, 12Go Bus, Apr 13, 2019
Everything is nice. The organisation the people but the bus it's short seats
jejeje
D
Bus Express, 12Go Bus, Apr 13, 2019
All good just to high the AC so we got cold during the night
N
Bus Express, 12Go Bus, Apr 13, 2019
Everything was perfect! The staff is very nice and they care about all passengers. You don’t pay much money for a long way and even get a coupon for a free meal in the break and after a dessert in the bus:)
S
Bus Express, 12Go Bus, Apr 12, 2019
Bus war zu kalt und auf Hälfte der Strecke ein paar Meter vor der Tankstelle kam er nicht weiter wegen Kraftstoffmangel.
C
Bus Express, 12Go Bus, Jan 3, 2019
The staff are very accommodating. The complimentary food could have been better but was good enough. Had we known, we wouldn't have to bring a lot of food :) There was just a bit of confusion with regards to the drop off area.
A
Bus Express, 12Go Bus, Jan 3, 2019
Автобус просто космический - сиденья супер удобные, еще в дороге Вам предложат купон на бесплатное питание. Я всем доволен!!!!
O
Bus Express, 12Go Bus, Jan 3, 2019
とても快適に過ごすことができました。クーポンはいつ頃使うとか、どれだけ滞在するとか、紙での説明があるとわかりやすくて良かったです。
B
Bus Express, 12Go Bus, Jan 3, 2019
The conditions in the bus was good enough. But I propose to state in your pdf voucher the exact point of arrival, maybe with a visible map. The visible map would also be helpful when indicating the start point. You take a paper sheet and everything is clear. Also would be helpful to produce while boarding only the screen shot of the voucher, or even simply a number with the owner's passport.
J
Bus Express, 12Go Bus, Jan 3, 2019
Comfortable. Food voucher was a nice touch.
V
Bus Express, 12Go Bus, Jan 3, 2019
The space of the chair is small. It makes me uncomfortable when i wanted to relax
Bus Express, 12Go Bus, Jan 2, 2019
good staff
A
Bus Express, 12Go Bus, Jan 2, 2019
Pleasant and accessibly to go to the north already second year. If consider buying tickets beforehand, it’s always the greatest deal. Comfortable buses and helpful stuff.