JC
Jiyun CI booked this system, and I had a pretty unpleasant experience. So I thought I'd never use this site again after this day. I'm here on a business trip, and money doesn't mean much to me. But I've heard insulting things from a service representative here, which has ruined all my moods.
After the massage, I asked the massage, who could speak Thai, to check the location of this place. Because when I accessed it with the link provided by this place, I wanted to be sure because the hair shop popped up on Google Maps. The massage's manager is Thai, who spoke to this person in "Thai." This means there could have been no communication error. The massage shop manager tried to provide a little better service for me. I felt it was a long way to get there, so I asked if there was a nearby stop, and they told me there was a pick-up point at the Bangkok hospital. The manager gave him my mobile number to make sure, and when I told him I might not be able to get through, she wrote me down his mobile number, license plate number, etc. I arrived there by 7:30 and waited for the car, but the car didn't even arrive at 8:40, and when I contacted the store, it had already left. I wouldn't have been mad if she had said that to me that there was an error in communication and apologized. But she screamed and said she had never said that and left because I didn't come out to the designated place. She wouldn't listen to me at all, and just hung up on me. When I called back, she yelled at me and told me to call tomorrow morning because I didn't have a car, and got mad at me for you. I suddenly ended up on the spot. I called the massage parlour to make this clear, and the manager proved that I remembered the above correctly and talked to them. I kept it in the mail.
I paid about 2,000 baht and took a taxi back. I don't feel sorry for this amount, but the two hours I spent there was such a hard time and a waste. I will never use this service again, and I will tell my colleagues who go on business trips with everyone in Korea not to use it.
I was even able to go to the place on time, and I only accepted the favor they offered.
Βαν Βαν, Tawanok Tour (ตะวันออกทัวร์), 8 Ιουλ 2024
RS
Rikke SQuick and comfortable, door to door service. The driver was politi and helpful.
Ταξί Πολυτελές SUV 4 επιβατών, Glassflower (Glassflower), 30 Ιουν 2024
T
Tieda It got very cold but overall nothing to complain.
Βαν Μίνι βαν, Tawanok Tour (ตะวันออกทัวร์), 7 Ιουν 2024
AT
Anastasiia TThe trip started not from the point mentioned in voucher. I had to call to the hotline, so the car pick me up on that point. Then driver and I drove to some other point, where we wait for additional 30 min before we finally depart from Pattaya.
Βαν Βαν, Tawanok Tour (ตะวันออกทัวร์), 4 Ιουν 2024
FK
Frederik KSeats were hard as steel. The bus was full full full.. No space for legs… Never again… From bus terminal, the buses are much better…
Βαν Regional 14pax, T Tour (ทีทัวร์), 26 Μαΐ 2024
A
Aleksei The driver left 20 minutes late, then we immediately went to the gas station and waited there, we could have refueled in advance. The website indicated an incorrect arrival location.
Βαν Regional 14pax, Saharat Pattaya (Saharat Pattaya), 15 Μαΐ 2024
BH
Brian HIt wasn't 'Poor' but it was less than 'Average', thus the 2 star rating. The journey itself was fine. The problem was the pick-up at the Jomtien Night Market. I went to the location provided by 12GO but there was no sign of anyone or anything that would suggest that I was at the correct pick-up spot. There was a reference on the confirmation email to "Check in" at the location which was very misleading because there was no place or sign indicating a check-in location. This caused stress, including when I tried to call the customer service number, no one answered. You have to do better.
Βαν Βαν, Tawanok Tour (ตะวันออกทัวร์), 3 Απρ 2024
NS
Nikson SWaiting to long
Βαν Βαν, Tawanok Tour (ตะวันออกทัวร์), 14 Μαρ 2024
CM
Ching MIt took 3hours to Bangkok, too long
And the driver didn’t tell us where we should leave
Βαν Βαν, Tawanok Tour (ตะวันออกทัวร์), 23 Φεβ 2024
CL
Charles L1 hour late, when I called they had no idea they had a pick-up and I was waiting to go to the airport to return the other side of the Earth (very expensive flight to miss! Not Good!) , when a car showed up it was not the advertised car. Last, when the driver dropped us off He ASKED for a tip. Yea I know they don't know tip culture, in the US we would be fired for asking a customer for a tip, against common policies to ask. But dude, you were an hour late. Its considered highly offensive to ask for a tip, and it was very offensive how much of a rush it put on the rest of our day taking up one hour of my preplanned buffer time I installed into my decision making for the day of travel. It sucked. Why 2 stars and not one? Because 1 stars get less views. I suggest making sure someone knows you booked and will be there, for other services through 12go, i suggest the same or similar to ensure you receive the quality of service you and your families need. Sawat Dee kab khun kap
Ταξί Comfort 3pax, Five Star Taxi (ห้าดาวแท็กซี่), 18 Φεβ 2024