NM
Naoki MThe reservation ticket did not indicate a pick-up point, and I had to contact the bus company, but when I called the company, I could not get through to them at all.
The phone finally connected, but the operator never gave me a pickup point and gave me another phone number, but that number did not exist.
I contacted 12Go support, but the support Malee was not responsive at all and did not understand English at all.
Finally, I went directly to the bus office to confirm the pickup point for my ticket in person.
Worst bus company ever.
λεωφορείο Executive, Cititrans, 9 Μαΐ 2024
M
Monicaheil I Contact them via WhatsApp and they replied very fast. I arrived before and they changed my transport for one earlier, so perfect. Transport was confortable. Perfect for the price.
λεωφορείο Executive, Cititrans, 22 Απρ 2024
AG
Amber GOn time and very comfy but the driver was driving like a maniac I thought I was gonna die at least we arrived faster than expected hahaha
λεωφορείο Executive, Cititrans, 19 Απρ 2024
AS
Adam SProcess was easy and the bus was spacious and comfortable. Our driver was hitting 120kmh most of the way which was a bit scary but standard practice in Asia!
λεωφορείο Executive, Cititrans, 9 Ιαν 2024
SB
Sean BExcellent service. Clean, comfortable vehicle and ran on time. Thank you
λεωφορείο Executive, Cititrans, 20 Νοε 2023
AP
Aline POn time, van super comfortable
λεωφορείο Executive, Cititrans, 3 Σεπ 2023
IM
Isabella MVery comfortable and spacious, good aircon. They drop you off a bit far from Malang centre but Grabs are cheap.
λεωφορείο Executive, Cititrans, 30 Αυγ 2023
TD
Tiffany DVery comfortable Journey. Would recommend
λεωφορείο Executive, Cititrans, 17 Ιουλ 2023
MA
Muhamad AEasy booking. The transport is clean and comfortable with USB charger on every seats!
Team of customer service also very helpful and friendly
λεωφορείο Executive, Cititrans, 3 Απρ 2023
CF
Christian FGood check-in, nice driver, in time.
λεωφορείο Executive, Cititrans, 20 Σεπ 2022