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Hannah They overbooked us, and they only realised when we came to check in for our bus. I asked the lady who worked at the desk in daiichi office if everything was okay with our tickets and she said yes even though it wasn’t, it was only when some random number from the company messaged me saying that we won’t be able to get our bus because the office staff have overbooked it - while I was getting these messages the women in the office was booking us a taxi to somewhere else and she didn’t tell us where it was going and what was going on. I just this it was really poor communication wise and I wouldn’t use this company again to
Be honest.
Από Ντάο Κάτ Μπά προς Σάπα, λεωφορείο VIP Cabin 22 + Bus + Speedboat, Daiichi Travel, 25 Απρ 2026
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Stephane VFive hours delay. Someone was smoking in the bus and People werk speaking load.
Από Ντάο Κάτ Μπά προς Σάπα, λεωφορείο Sleeper, New Way Travel, 7 Απρ 2026
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Leigh The company changed the departure and we arrived 2.5 hours after the scheduled time. While the staff we contacted tried to be helpful they gave contradictory messages about the departure location and check in time and it was not made clear whether the collection from our hotel was on the actual limousine bus going to Sa pa or a transfer to the bus station so we were totally confused - your pdf and messaging needs to be clearer
Από Ντάο Κάτ Μπά προς Σάπα, λεωφορείο VIP 18 + VIP 22, The Long Travel (Du Lich The Long), 20 Οκτ 2025
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Giorgia Overall the trip was good.
The sleepbus from Hanoi to Sapa was great, very spacious and comfortable (only thing drivers don’t speak any English) but journey from Cat Ba to Hanoi wasn’t so well managed. First I didn’t know I had to take a sketchy and little boat (going to cat ba we stayed on the bus ) second when I arrived in Hanoi they left me in the street alone and told me to reach another agency, arrived there they wanted me to wait 2 more hours for the next bus ( didn’t happened because first bus was early so I was lucky to get the one before) .
So I think they could have managed better the first part
Από Ντάο Κάτ Μπά προς Σάπα, λεωφορείο VIP Cabin 22 + Seater Bus, Daiichi Travel, 15 Οκτ 2025
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Julius KWell organized, reasonably fast.
Από Ντάο Κάτ Μπά προς Σάπα, λεωφορείο VIP Cabin 22 + Seater Bus, Daiichi Travel, 5 Ιουλ 2025
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Peter PWe travelled the Cat Ba - Sa Pa route.
The Daiichi travel only took us as far as Hanoi city, after that we travelled with the Sao Viet company, which was not mentioned. The bus was otherwise comfortable and clean, but I did not expect this. The sleeping compartment bus was also ok, but lying on the serpentine is so uncomfortable, you get nauseous easily.
Από Ντάο Κάτ Μπά προς Σάπα, λεωφορείο VIP Cabin 22 + Seater Bus, Daiichi Travel, 29 Μαρ 2025
