JK
Jan KTop service!
Πορθμείο Πορθμείο, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 27 Ιαν 2024
RM
Rita MOverall trip was ok but they advise you to come 30 minutes before departure. At the end noone came at correct time. We departure late from original time 30 minutes later. So overall we waited 1h
Πορθμείο Ταχεία βενζινάκατος, Phittinin Transport (Phittinin Transport), 22 Ιαν 2024
JA
John AThere was confusion at the ticket counter when I showed her a copy of the email I got confirming. Another woman in the office helped to explain it. When we got to Koh Samet Pier we were quite confused. The description of the boat ride said it was 40 minutes and it only took 10 minutes. It took me quite a while to accept that we were on the right boat at the right pier. I don’t understand how everyone isn’t confused by that when they arrive.
Πορθμείο Πορθμείο, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 3 Ιαν 2024
AH
Andrew HNo problems at all, service good. Getting on and off was a bit tricky especially for the more elderly so a member of staff should be there to help. I helped many people on myself.
Πορθμείο Πορθμείο, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 29 Δεκ 2023
CG
Cecilia GI've bought the ticket for fast bout at 8. The lady at the "reception" told me "it leaves at 8.30": what?? Ticket for 8 o clock and she says at 8.30? Why?? Then, we left at 8.50... bad! 50 minutes late!
Πορθμείο Ταχεία βενζινάκατος, Phittinin Transport (Phittinin Transport), 12 Δεκ 2023
RK
Rico KThanks u was perfect 🤩
Πορθμείο Ταχεία βενζινάκατος, Nuanthip, 24 Οκτ 2023
JO
James OPN Group weee fantastic, very friendly and helpful.
I had to leave a day early and they helped me with no extra cost.
I will only use PN Group in the future!
Thank you
Πορθμείο Ταχεία βενζινάκατος, PN Group (PN Group), 26 Σεπ 2023
EB
Elena BFast and safe. Only 10 minutes from Ban Phe to Koh Samed. I would reccomend!
Πορθμείο Πορθμείο, Koh Kaew Phitsadan (บริษัท เกาะแก้วพิศดาร จำกัด), 10 Αυγ 2023
JG
Juan GTimely pickup. Advised on arrival time and it was accurate
Πορθμείο Πορθμείο, Nuanthip, 27 Απρ 2023
VG
Vincent GThere are serious issues here.
First, the access to/from the boat is terrible, i.e. very dangerous. 2 shaky planks to cross at Ban Phe for any passengers with luggage is a challenge. 2 guys help a bit from the boat but they might not avoid a fall…
At the arrival in Nadan, it is not much safer to disembark but there are stone steps.
A much better safety system for embarking/disembarking is badly required.
Maybe a visit to developed countries to see how they handle the embarking/disembarking safety issue would be useful.
Maybe also the heavy luggage should be checked-in separately, like for planes…
Second, the boat itself looks and sounds old (I have seen the same kind of boats for many years).
In this case, the engine stopped after 20 min at sea with no information given on board… Hopefully, it lasted a few minutes and nobody panicked… Not a word was said from the beginning to the end. Maybe bots could do the job…
Πορθμείο Πορθμείο, Nuanthip, 27 Απρ 2023
