Farinas Trans

The ride was good. We arrived at vigan 1 hour earlier than the scheduled time even though we left manila 20 minutes late. But you should really inform us in the ticket where the drop off will be since there is no terminal for fariñas in vigan.

I appreciate that we were advised that the Deluxe bus that we booked on would not be running that day. We were downgraded to First Class with CR and re-booked for the earlier trip. I had already paid for the Deluxe tickets in full prior to the trip but was able to get a refund of the excess amount from the conductor. Though we were not seated in the same row, we were seated in the same column of seats. So, at least effort was made to seat us close together. However, unlike our trip to Vigan, the trip back to Manila did not afford me a restful sleep as I kept sliding out of my seat whenever the bus turned a corner or went on a zigzag route. I would have given it 5 stars but for this.

We were pleasantly surprised when we received a call confirming our arrival on the day of the trip. The trip on the Super Deluxe bus was comfortable as the driver kept a steady pace. I was able to have a restful sleep for 4 straight hours. I hope though that they look into the availability of their advertised amenities. The USB ports on our seat were no longer working as the main socket had come off of the panel. It was a good thing that there was another USB port on the individual monitor. Overall, it's an experience I wouldn't mind repeating.

Very comfy. Bit tight on leg space but offers great amenities. Wifi service, toilet, usb charging, personal tablet for entertainment and just right cool temperature. The crew were also helpful and accompdating. Left on time. Highly recommended!

Responsive conductor

12GO doesn't provide Senior Discount. AC on the bus was too cold. Only pro are the kind Farinas conductors.

Only downside: the aircon was way to cold! Otherwise I had a pleasant experience, thank you!

The driver and conductor of the bus is very professional, unfortunately the comfortroom on the bus has its lock broken, I hope it will be fixed soon. You may also want to consider changing the odor perfume for the comfortroom for it makes people dizzy.

Good! On time But they give me another seat

Took 10pm from Baguio to Vigan, was worried if we can board as the counter had to call up HQ with our booking reference number and the bus seating plan didn’t have our names on it... Eventually did get seats together for the two of us, think latecomers (arriving after check-in of 9.30pm) were bumped to the back of the coach. Arrived at Vigan at 3am, an hour early, at Bantay.

It was fast, but the aircon nearly killed me. Every 3 minutes the temperature changed between 17 and 23 degrees. Crazy. Take warm clothes to survive.

Bus was on time and no hassles. Only want to point out is we're 3passengers when I booked but we're allocated separate seats. But it's ok but would appreciate if they could at least sit not far from the group.

Very smooth travel

I booked for an earlier travel time to make sure that I could go home by night but the bus was two hours delayed on the said time so I waited in the middle of road and got heated by the sun in Vigan. The driver and the conductor was very noisy and no care at all to the passengers. I know there will be 2 or 3 stopovers for our trip but the conductor has other ways in giving stopovers, whenever they feel like to stopover, they will stop in the middle of the road just to have a “SMOKING BREAK”. It’s really just unbelievable! And the driver somehow don’t know where to drive because he keeps on turning around to drive on the right way. It was really exhausting to ride with that kind of service.

it was a pleasant trip! memorable one!

Trip went without a hitch and arrived 45mins early. Conductor, driver and even staff @ terminal were courteous and very helpful. 12go was also very helpful. Suggestion though: allow us to choose seats

Spacious seat which let me sleep deeply.

Bus left Manila on time and arrived in Laoag 2 hrs ahead of schedule. Seats were very comfortable and the toilet was clean and didn't smell. Also received a call 2 hrs before the trip confirming our reservation. Driver travelled at a safe speed. Great experience.

Yung staffs nila mababait. thanks

Departure time was 30 minutes passed schedule.

Too many stopovers. I thought it was a first class bus, or one of those sleeper buses which has no stopovers but ot stops in places for 30mins and more. Very uncomfortable ride.

Satisfied

The bus leaves on time.

Awesome travel

We booked a bus with cr but the bus we rode in does't have any Cr at all

Please improve.

- easy to book online - if you are travelling from laoag, good for you because there is a terminal but if you are coming from vigan, you just have to wait in the highway where the bus will pass by - since they doesn't have a terminal in vigan, I had to call their laoag terminal just to confirm my booking. - good points is my number was given to the bus conductor & I am so happy that the conductor did call & text me to inform me.

The booking was accepted & acknowledged by the inspector. Unfortunately we didn't get the sits that we reserved. Baguio Terminal of Farinas doesnt have an access for online booking.

Great

Convenient booking! Bus driver and conductor are both accommodating. Just need improvement with the bus ventilation.

On-boarding was fast but was transferred to another bus type which required us to add P40 on our total fare.

Please play rated PG or G movies only during the trip. Children are mentally disturbed

Very comfortable travel at night. Thanks.

We have booked for Deluxe bus but instead we ride in a First Class bus. They refunded P50 each but still its frustrating, we just dont have other choice... Then for the Dec 21 travel instead of First Class Bus we ride an orinary aircon bus with frequent stops and vendors all coming inside. We have separate experience for my brothers booked travel with Farinas again... No Bus appreared in their 12:45am supposedly pick up time

it was a reserved seat but they gave our seats to other passengers

My son left his mobile phone in the bus. The conductor called us and made an arrangement on how to get it back. I preder to get it at their Manila terminal/office. When we arrived back to Manila, we asked the personnel about the mobile phone that was surrendered. We got the phone back as is.

We booked and paid online however our names were not listed on the seating arrangement. Luckily, there are still available seats so we were able to join our supposedly scheduled trip. Seats does not have seatbelt. Too cold inside the bus.

It was okay. I was able to communicate with the driver.

comfortable seating. Driver texted us to advise of pick up time. However why was I not given both senior citizens and child discount? ??? Disappointed about that!

Old bus. I don't like the smell.. but fast and very accommodating condoctor

This is my 2nd online booking and so far, I had no problem with them. Trip was smooth.

Arrived safely and earlier than estimated time of arrival :)

Bus did not arrive on time (late by 30 minutes) at the designated pickup point. Also, bus is a bit old and dirty.

Got no problem with our booking. We arrived at our destination safe and ahead of the guaranteed time.

Smooth ride all the way to Sampaloc, Manila. Just that there were 5 passengers with reserved seats but was not on the printed list. I wonder why was that.

Really comfortable and only took 6.5hours overnight 11.30pm - 6am!

Rude conductors. Not helpful front desk.

Just in time..

Very cold inside the bus due to the air conditioner. Everything else was good.

The bus is a bit late from the original schedule. The bus is not well maintained. On a positive note, the driver and the bus conductor are approachable.