Vessel was clean and staff helpful and friendly, Ticket price a little lesser than if purchased directly from Ultramar or from the resort we stayed in. But when there was a promotion, the tickets we purchased at resort were cheaper.
轮渡 First Class (with Fast Pass), Ultramar, 2023年12月22日
Super easy and convenient. Print out tickets in advance to avoid the line. The ferry is very comfortable and the downstairs is air conditioned. Arrive 30 minutes before your departure time as the boarding line can get busy.
轮渡 高速游轮, Ultramar, 2023年2月21日
RC
Raymond C
两名残疾人上船有点困难。伙计们非常细心地满足了他们的需求。
此评论由机器翻译
Two with disabilities had a little difficulty getting on board. Guys were very attentive to their needs.
轮渡 First Class (with Fast Pass), Ultramar, 2023年2月16日
IB
Ingrid B
我们之前乘坐的其他轮渡公司的船超额订票,因此晚点了 40 分钟才出发。
此评论由机器翻译
On time and not to busy the boat before us from the other ferry company was way overbooked and left 40 minutes late because of it
轮渡 First Class (with Fast Pass), Ultramar, 2023年2月2日
FS
Fabio S
一切顺利,没有任何问题!在排队之前,他们就把头等舱的人叫走了。
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Everything went without any problems ! they screamed the first class out before letting the queue be donne
轮渡 First Class (with Fast Pass), Ultramar, 2023年2月2日
ES
Eric S
除了网上购票时没说只能单程之外,其他都很好
此评论由机器翻译
Good other than when I bought tickets online it didn’t say it was only one way
轮渡 高速游轮, Ultramar, 2023年1月29日
LN
Laura N
出发有点晚,但乘客很多,这也在意料之中。如果你晕船或晕车,请坐到最顶端。不要坐里面!相信我。
此评论由机器翻译
Was a little late heading out, but there were lots of passengers so that was somewhat expected. If you get seasick or motion sick ride on the very top. Do not ride inside! Trust me.
轮渡 高速游轮, Ultramar, 2023年1月20日
CD
Carol D
不错的体验 座椅可以更舒适一些。
此评论由机器翻译
Nice experience.. The seats could be more comfortable.
轮渡 高速游轮, Ultramar, 2023年1月19日
LM
Lisa M
一切都按计划进行。工作人员并没有提供什么服务,不过也没有什么是真正需要的。
此评论由机器翻译
Everything went according to plan. Staff did not really offer anything, however nothing was really needed.
轮渡 高速游轮, Ultramar, 2022年11月10日
AC
Andrew C
这艘渡轮很棒。风景优美,船很干净,从德尔卡门海滩到科苏梅尔的航程很快。价格也非常合理。他们甚至还提供现场音乐表演!当然,在音乐家们为您献上精彩演出后,您应该会给他们一份适度的 Popina。有两个缺点,但不足以抹去我给的五星评价;其一,当您在网上预订时,它的 阅读更多 关于评论说明 这艘渡轮很棒。然而,他们会让您打印出他们通过电子邮件发送给您的优惠券,然后您必须带着优惠券到售票窗口购买实际船票--整个打印过程很不方便,而且有点令人担忧,因为打印优惠券的人打印机里的墨水不多。其次,当我们去把打印好的凭证换成门票时,很容易错过 Ultra Mar 售票窗口,因为有太多的街头小贩想让你买东西,我们就从售票窗口旁边走过。
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This ferry was great. Great view, clean boat, fast trip from playa Del Carmen to Cozumel. And the price was very reasonable. They even provided live music! Of course, you should expect to give the musicians a modest Popina after they entertain you. Two drawbacks but not enough to take away the five star rating I gave; one, when you book online it’Read more about review stating This ferry was great. Greats easy, however, they make you print the voucher that they email to you and then you have to bring that voucher to the ticket window for an actual ticket — the whole printing process was inconvenient and a little worrisome since the person that printed it out didn’t have very much ink in the printer. Second, when we went to exchange the printed voucher for the ticket it’s easy to miss the Ultra Mar ticket window because there are so many street vendors trying to get you to buy something that we walked right by the office.